Keira Beasley
Turners Hill,England
Summary
During my time working in Customer Services and Sales Advisor roles I have had to utilise communication skills and understand what differing customers needs are and how to most efficiently assist them. I have experience dealing with challenging situations in a calm and polite manner and have had extensive experience in processing card and cash payments and reporting transactions through an electronic till.
Overview
7
7
years of post-secondary education
Work history
Customer service representative
Tulleys Farm
Turners Hill, England
09.2024 - 12.2024
I started at Tulley's Farm for the Halloween 'Shocktober Fest,' as Sales Advisor role within the merchandise department. This required me to frequently interact with customers in a polite and professional manner and handle any complaints and refunds as well as frequently using tills for both cash and card transactions. In my time working at the Shocktober Fest I learnt how to co-operate well with my co-workers and calmly tend to customer needs. I then worked with Tully's Farm during their Christmas Festival running various different activities around the site. This was a family event meaning I used my skills of how to interact with young children, assist parents and deal with complaints and any dissatisfied customers in this role of customer service assistant.
Furthermore, I have spent time doing work experience at Fishbourne Roman Palace, Chichester, as a Customer Experience Advisor. This entailed dressing as a roman and working with young children explaining and helping them carry out various different craft activities such as making string from raw wool, paper buckets and other origami. I worked as a volunteer at Fishbourne during many events such as their summer Gladiators event where I was running an SFX makeup stall
Education
A-Levels - Music, Psychology, Biology
The College of Richard Collyer
Horsham, West Sussex 09.2024 - 07.2026
GCSEs - Triple Science, Maths, English, Spanish, Music, Drama
Ardingly College
Ardingly, West Sussex 09.2019 - 06.2024
Skills
Horse Riding
I have been riding horses since the age of 3 and have advanced skills in looking after animals and tending to their needs I have competed in dressage for BD Youth Southern Squad for 2 years and National Pony Club championships for dressage in which I placed 9th
Music
I regularly perform in music and have been having singing lessons for over 10 years and have training in both pop and classical singing styles I have performed in my school choirs as a Soprano and regularly perform solo pieces at shows with my singing institution, 'Rok Skool' where I also take lessons in song writing Furthermore, I play the Double Bass and have weekly lessons at my college as well as being self taught on my Bass Guitar, I perform in a band for my Music Diploma and at my secondary school was part of a self created band too
Art and Story Writing
I frequently spend my free time creating artwork and writing stories and poetry which I hope to one day publish I have never taken lessons in either of these and teach myself entirely using online sources
Sport
I attend weekly dance classes for both contemporary and Acro style dance with Universal Dance in Uckfield, and am working towards performing in shows with them I also have experience playing hockey and have played for Ardingly College's girls B team throughout my time there
Performing Arts
I thoroughly enjoy drama and have been apart of several productions including 'Aladdin,' 'Bugsy Malone' and 'The Adams Family' I am also currently in auditions for other productions such as 'Cats' and 'Jesus Christ Superstar'
References
References available upon request.
Timeline
Customer service representative
Tulleys Farm
09.2024 - 12.2024
A-Levels - Music, Psychology, Biology
The College of Richard Collyer
09.2024 - 07.2026
GCSEs - Triple Science, Maths, English, Spanish, Music, Drama
Ardingly College
09.2019 - 06.2024
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