Keira Bateman
Welwyn Garden City,Herfordshire
Summary
Confident people person with strong organisational skills and a proactive approach to work. Proven ability to communicate effectively and build trust within teams and with clients. Experience in daily caregiving for my dad with a mobility impacting, chronic autoimmune disease which has greatly enhanced my empathy and support skills, contributing to a compassionate work ethic. Seeking a role that offers opportunities for skill development and allows me to use my existing skills to the fullest.
Overview
11
11
years of professional experience
Work history
Procurement / Asset Administrator
VolkerWessels UK Ltd
Hoddesdon, Hertfordshire
10.2020 - Current
- Managed procurement processes to ensure timely purchase of assets and supplies.
- Worked with asset tracking systems (4PS) to enhance inventory management and reporting accuracy.
- Coordinated with suppliers for ordering and maintaining positive relationships.
- Creation of purchase orders and GRN invoices.
- Answered phone calls and emails, providing prompt and excellent customer service to clients.
- Greeted and helped clients face-to-face in an office setting, always maintaining a helpful, friendly and approachable demeanour.
- Handled sensitive information with discretion and confidentiality.
- Sorted incoming mail as well as packaged and posted outgoing mail daily.
- Maintained high levels of data accuracy by conducting monthly database audits.
- Compiled essential data into spreadsheets using programs such as Excel
- Collaborated with other teams to meet organisational / department goals.
- Contributed towards positive work environment by maintaining cleanliness and orderliness in shared spaces.
Administrative clerk
P&D Detective Agency
Welwyn Garden City, Hertfordshire
01.2015 - 08.2020
- Organised and maintained very confidential files and records with discretion.
- Assisted with ‘field' inquiries such as process serving.
- Assisted in preparation of reports and documentation of field work.
- Improved office efficiency by sorting, filing, and managing paperwork.
- Maintained clean and organised office environment.
- Photocopied, laminated and bound documents with efficiency and attention to detail.
Education
Bachelor of Arts - Criminology & Sociology
University of Lincoln
Stevenage, Hertfordshire 2017 - 2020
Bachelor of Arts - Criminology & Sociology
University of Lincoln
Lincoln, England 2017 - 2020
A-Levels - Communication and Culture
John Henry Newman RC School
Stevenage, Hertfordshire 2015 - 2017
Skills
- Great verbal and written communication
- Excellent customer service skills and a ‘can do' attitude
- Attention to detail
- Able to work under pressure and to deadlines
- Flexible and reliable with great organisational skills
- Experienced and proficient in Microsoft Office, including Outlook, Word, Excel and PowerPoint
- Experience with Microsoft Teams and Zoom
- Typing speed 65 wpm
- Skilled diary management
- Creative and keen to learn
- Order processing
- Discretion and confidentiality
Affiliations
- In my free time I enjoy reading, gaming and socialising. I often go to the gym and swimming.
References
References available upon request.
Timeline
Procurement / Asset Administrator
VolkerWessels UK Ltd
10.2020 - Current
Administrative clerk
P&D Detective Agency
01.2015 - 08.2020
Bachelor of Arts - Criminology & Sociology
University of Lincoln
2017 - 2020
Bachelor of Arts - Criminology & Sociology
University of Lincoln
2017 - 2020
A-Levels - Communication and Culture
John Henry Newman RC School
2015 - 2017