
Customer service
Money handling
Team leadership
Decision-making
Problem-solving
Time management
Customer relations
Team motivation
Staff training and development
Staff supervision
Task delegation
Goal setting
Workload management
Conflict resolution
Team building
Operations management
Customer rapport
Customer relationship management (CRM)
Strategic planning
Sales growth
Project management abilities
Performance reviewing
Project management
Financial management
Negotiation
Google drive
Succession planning
Multitasking and organization
Strategic thinking
Adaptability and flexibility
Verbal and written communication
Coaching and mentoring
Reporting and documenting
Teamwork and collaboration
Computer skills
Problem resolution
Organizational skills
Multitasking
Active listening
Professional and courteous
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
CERTIFIED VIRTUAL ASSISTANT