Summary
Overview
Work history
Education
Skills
Additional Information
Timeline
Generic

KEERTHY CHANDRAN

Thrissur,India

Summary

Communicative Customer Service Executive experienced in solving problems and building great client rapport. Enthusiastic team player. Pursuing new position where hard work and honesty will be valued.

Overview

6
6
years of professional experience

Work history

Customer Service Executive

Delight international movers
Mala, India
2017.11 - Current
  • Updating account information after every customer call for data accuracy.
  • Explain the quality of service and create a loyal customers.
  • Warmly greeting the customers by employing positive telephone etiquette and asking well-rounded questions to identify issues.
  • Coordinating and collecting new enquirers from social media , web chat .
  • Implemented new team , assist and train new employees.
  • Collecting documents, clearances, certificates and approvals from clients.

Education

Master of Business Administration - Human Resource Management And Marketing

Holy Grace Academy Of Management Studies
Thrissur ,Mala
2017

Bachelor of Business Administration - Commerce And Computer Application

Nirmala College Of Information Technology
Chalakudy
2015

Skills

  • Punctuality and dedication towards responsibilities
  • Dedicated and Loyal towards work and organization
  • Ability to work on multiple tasks efficiently
  • Positive attitude
  • Ability to rapidly build relationship and set up trust
  • Ability to Working in Groups

Additional Information

English , Hindi , Malayalam

Timeline

Customer Service Executive

Delight international movers
2017.11 - Current

Master of Business Administration - Human Resource Management And Marketing

Holy Grace Academy Of Management Studies

Bachelor of Business Administration - Commerce And Computer Application

Nirmala College Of Information Technology
KEERTHY CHANDRAN