Keerthi Reddy Daggula
Summary
Recent Computer Science graduate with first class master's degree from the University of Leicester. Looking for my first development. I have studied awfully hard, and I am looking forward translating all the hard work and effort I have put into studying, into results. I am quickly learn and flexible to work in any technologies.
Overview
1
1
year of professional experience
7
7
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Student Services
University of Manchester
Manchester
11.2022 - 01.2023
- Assisting students with course planning, learning and financial issues.
- Making students aware of their options by giving them appropriate information.
- Strong proficiency in desktop computing using MS Office ( Outlook, Word, Excel) and wed interfaces on a video platform.
- For students who are struggling financially, the university has announced a cost-of-living payment. For that, we also need to look into their financial situation and student information. We need to address any questions the students may have.
Customer Service Support
24/7
Hyderabad, India
11.2019 - 12.2020
- Resolving the customer's queries via phone call and email, consistently achieving the targets.
- Performing data entry on tracking systems for recording call notes, questions and suggestions.
- Scheduling the meetings and video conferences for the team day by day.
- Processing the incoming calls and emails to the respective department and official
- Problem Solving.
Education
Master's - Advanced Computer Science
University of Leicester
Leicester, LCE 01.2021 - 07.2022
Bachelor's - computer science
Sphoorthy Engineering College
Hyderabad, India 08.2016 - 09.2021
Skills
HTML
Projects
Price Tracker Using Java (07/2019 – 11/2019)
A web application that helps the customer service to get price, drop alerts to their mails from an E-Commerce website.
An Artificial Intelligence Approach for Predicting Different Types of Strokes (01/2020 – 05/2020)
A web application which forecast different types of strokes by using deep learning technique.
Deep Learning for Predicting Time Series Data (02/2022-06/2022)
To predict the stock market price using Regression analysis, LSTM and RNN algorithms.
Glumet – Application
Performed quantitative research, sorted out the thematic analysis. Later, Designed the wireframes - Information Architecture, Low fidelity, medium fidelity, high fidelity.
Glumet application is all about the mobile-based glucometer allows us to conveniently capture blood sugar levels, sync them with the glumet app and track prior readings to better understand blood sugar level pattern.
Certification
• Participated 3rd National Conference on Advances in Engineering, Technology & sciences (NCAETS-2019) and gave Paper Presentation at SPHN. • Participated IUCEE SCALE regional workshop at SPHN. • Participated in Ethical Hacking Workshop. • Coordinated at Hackathon – NASA Space App Challenge conducted by T-HUB.
Timeline
Student Services
University of Manchester
11.2022 - 01.2023
Master's - Advanced Computer Science
University of Leicester
01.2021 - 07.2022
Customer Service Support
24/7
11.2019 - 12.2020
Bachelor's - computer science
Sphoorthy Engineering College
08.2016 - 09.2021
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