KEERTHI PRIYA TALLURI

• Managed client tickets using Salesforce (SFDC) and provided data-driven solutions, resulting in improved client satisfaction.
• Generated actionable insights from quantitative and qualitative research to support business decisions.
• Created weekly reports and dashboards highlighting key trends and performance metrics.
• Maintained a research database, ensuring data integrity and adherence to clean data practices.
• Provided tailored recommendations to clients based on research findings, leading to enhanced service quality.
• Created detailed reports on market trends, influencing strategic decisions.

• Accurately entered and maintained donor and service user records in a timely manner.
• Handled customer service emails related to services and account queries, providing timely and accurate responses.
• Implemented data validation techniques to ensure data quality and accuracy.
• Processed large volumes of data for consistent accuracy.
• Implemented security measures to protect sensitive data from unauthorised access.

• Researched and wrote blog posts, marketing content, and social media copy for various clients.
• Proofread and edited digital content for tone, clarity, and engagement, ensuring high-quality deliverables.
• Applied SEO strategies to improve online visibility and organic search rankings.
• Conducted thorough research for generating fresh ideas for new content pieces.
• Generated ideas for new content to increase site libraries.

• Delivered personalized education support for secondary school students, catering to individual learning needs.

• Encouraged independent thinking and improved learning outcomes through effective teaching methods