Summary
Work History
Education
Skills
Timeline
Generic
KEERTHI DORCAS

KEERTHI DORCAS

Liverpool

Summary

Accomplished culinary professional with a proven track record in high-pressure kitchen environments. Specializes in menu development, ingredient sourcing, and maintaining impeccable food quality and presentation standards. Recognized for adaptability and consistently delivering desired outcomes. Experienced in team leadership, inventory management, and culinary innovation. Successful history as a Front of House Team Member in various restaurant settings. Adaptable to different roles to meet operational demands and contribute to achieving organizational objectives.

Work History

Team Member

Royale Grand Restaurant
  • As a team member in Royale Grand Restaurant, I was responsible for taking orders as a cashier, giving service, and customizing requests from customers.
  • Supervising the workload of the restaurant so every customer gets their order on time.
  • Every week, my responsibilities shifted to the kitchen to assist the chef in preparing meals, which include main courses, side dishes, drinks and maintaining condiments and utensils.
  • Maintained clean, tidy, and organized checkout areas.
  • Maintained high productivity by efficiently processing cash, credit, and debit payments.

Customer Service Representative

  • Strong familiarity with product information to inform customers.
  • Enter customer data on company computers accurately and completely.
  • Answer customer product questions fully and accurately.
  • Assist with quality assurance process as required.
  • Work frequent overtime or substitution hours.

Chef, Front of House

MOS Noodles
  • Established a welcoming atmosphere by greeting each guest warmly.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Monitored inventory levels for front-of-house supplies and communicated reordering needs to management proactively.
  • Helped guests at tables when in need of assistance.
  • Execute Thai cooking methods, including stir-frying, steaming, and deep-frying.
  • Control the level of spice and flavor balance (sweet, sour, salty, spicy, bitter).
  • Process bills, handle cash and card transactions.
  • Ensure accuracy in billing and change returned.

Chef, Kitchen Supervisor

Archies Liverpool
  • Used strong communication skills to build positive customer relations, maintaining first-class company service and reputation.
  • Kept customer and food preparation areas clean and well-organized to maintain appearance and quality standards.
  • Delivered great service by being adaptable, using initiative, and communicating with a diverse range of people.
  • Followed food safety and sanitation standards (e.g., HACCP)
  • Properly stored food and label it with dates.
  • Handle prep work assigned for the station (grill, fryer)
  • Trained kitchen staff to perform various preparation tasks under pressure

Education

Master of Science -

University of Liverpool
Liverpool

Bachelor of Science -

St Francis Women For College

Gayathri Junior College -

Intermediate Level

Skills

  • Customer service
  • Cash handling
  • Order preparation
  • Organizing work stations
  • BOH operations
  • Food and beverage service
  • Food safety

Timeline

Team Member

Royale Grand Restaurant

Customer Service Representative

Chef, Front of House

MOS Noodles

Chef, Kitchen Supervisor

Archies Liverpool

Master of Science -

University of Liverpool

Bachelor of Science -

St Francis Women For College

Gayathri Junior College -

Intermediate Level
KEERTHI DORCAS