Keeley Jevons

I started at RivetWise as an Internal Sales Accounts Manager and went on to gain more and more responsibilities. After 2 years, management saw my passion, positive results and ability to handle the extra responsibilities in the role and gave me the opportunity to become a Junior Accountant.

At my current role in the business, my monthly routine consists of:

• Organized budget documentation and tracked expenses to maintain tight business controls.
• Prepared reports and projections based on financial data.
• Prepared bank deposits, checking and correcting any errors.
• Assisted in month end completion including posting journals.
• Entered transactions into internal databases.
• Controlled credit and confirmed debtors paid dues on time.
• Monitored accounts payable and receivable statuses, keeping financial records up-to-date.
• Maintained company purchase and sales ledgers.
• Answered member calls regarding accounts and made necessary adjustments and payments.
• Reconciled all company accounts, including credit cards and expenses.

When I first began my job at this company, working in sales has enhanced my interpersonal skills, communication abilities, and customer-centric mindset.

• Delivered high level of service to customers to maintain and extend relationships for future business opportunities.
• Cultivated long-term relationships with clients to accurately quote pricing and terms to achieve customer objectives.
• Optimized sales volume by managing accounts.
• Retained existing customer accounts through consistent engagement and sales data analysis.
• Given training to new members of the team
• Investigated low-performing accounts and adapted strategy to support sales and retention.
• Handled customer concerns and complaints to resolve issues and build loyalty.

I started at Ego at the age of 16 and went on to become a key team member that the management team would often rely on during their absence. Here are some of the responsibilities i took on over my three years at Ego:

• Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
• Assisted in training new waitstaff, ensuring excellent service levels were maintained at all times.
• Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
• Managed table turnover rate effectively allowing for more guests served per shift.
• Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.