Keeley Good
Rutherglen,South Lanarkshire
Summary
Dedicated counselling professional with extensive expertise in cognitive-behavioural therapy (CBT) and mindfulness-based CBT techniques. Demonstrates exceptional problem-solving and communication skills, effectively guiding clients through wellness and person-centred counselling methods. Certified in addiction counselling, with a proven ability to remain calm under pressure while providing effective counselling practices. Committed to fostering a supportive environment that encourages personal growth and well-being.
Overview
28
28
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
LCCC Counselling
LCCC
Coatbridge, North Lanarkshire
09.2023 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Led mindfulness-based cognitive therapy workshops combating depression relapses.
- Delivered cognitive-behavioural interventions with focus on anxiety disorders.
- Worked within ethical guidelines whilst maintaining professional boundaries at all times.
- Evaluated outcome measures post-treatment ensuring effectiveness of psychological interventions provided.
- Established safe, therapeutic environment for client interaction through active listening and empathetic engagement.
- Recognised and addressed patterns in client behaviours.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
Salon manager
kiki hairdressing
Glasgow, Glasgow City
05.2011 - Current
- Provided exceptional customer service, resulting in repeat business.
- Demonstrated mastery in all areas of hairdressing for increased client retention.
- Monitored health and safety measures for guaranteed compliance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Displayed energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed stock levels for optimum efficiency without unnecessary waste or excess.
- Fostered a positive work environment by addressing any staff issues promptly and fairly.
- Enhanced customer satisfaction with efficient handling of all queries and complaints.
hairdressing lecturer
Qualitas Hairdressing college
Glasgow, Glasgow City
01.2001 - 05.2013
- Enhanced learning outcomes with engaging lesson plans.
- Collaborated with other lecturers to share best practices in teaching methodologies.
- Led seminars and workshops for enhanced student participation.
- Lectured on complex subjects for better student understanding.
- Fostered a stimulating learning environment through open discussions.
- Participated actively in faculty training programmes to enhance teaching skills.
- Ensured up-to-date subject knowledge with continuous professional development.
- Provided feedback on student work, improved academic performance.
- Collaborated with lecturers to enhance teaching procedures.
- Monitored students' progress against educational targets, implementing positive interventions.
- Advised students on academic progress to ensure positive results.
Hairdresser
Claire Frances
Glasgow, Glasgow City
09.1997 - 03.2001
- Ensured adherence to industry standards and regulations; promoted safe working environment.
- Increased repeat business by providing high-quality haircuts.
- Performed routine stock checks, ensuring sufficient supplies at all times.
- Assisted with front desk operations when required; enhanced overall salon efficiency.
Education
Post Graduate Degree Level 11 CBT Therapist - CBT Counselling
ACT Counselling Services
Glasgow, Glasgow City 09.2023 - 06.2025
HNC Counselling - Counselling
South lanarkshire College
South Lanarkshire 08.2022 - 06.2023
Level 8 Addiction Counselling - Counselling
South Lanarkshire College
South Lanarkshire 01.2023 - 06.2023
SVQ Level 3 Hairdressing - Hairdressing
Your Faithfully
Glasgow, Glasgow City 09.1991 - 06.1994
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Leadership
- Resourcefulness
- Effective counselling practices
- Counselling competence
- Wellness counselling
- Person-Centred counselling methods
- Professional counselling
- CBT techniques
- Experience in mindfulness-based cbt
- Cognitive-behavioural therapy (CBT)
- Addiction counselling certification
Certification
Member of COSCA
Member or BACP
Completion of ASIST Training
References
References available upon request.
Timeline
LCCC Counselling
LCCC
09.2023 - Current
Post Graduate Degree Level 11 CBT Therapist - CBT Counselling
ACT Counselling Services
09.2023 - 06.2025
Level 8 Addiction Counselling - Counselling
South Lanarkshire College
01.2023 - 06.2023
HNC Counselling - Counselling
South lanarkshire College
08.2022 - 06.2023
Salon manager
kiki hairdressing
05.2011 - Current
hairdressing lecturer
Qualitas Hairdressing college
01.2001 - 05.2013
Hairdresser
Claire Frances
09.1997 - 03.2001
SVQ Level 3 Hairdressing - Hairdressing
Your Faithfully
09.1991 - 06.1994
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