Keanu Chung
Summary
As a recent business and management graduate with a strong academic record (2:1) from the University of South Wales, I am enthusiastic about securing a finance and investment trainee position. My primary goal is to apply and enhance my analytical and problem-solving skills in a dynamic and professional work environment. Building upon my academic achievements and prior experience as a business consultant, I am determined to gain practical experience and excel in my chosen professional role. My long-term career objectives include leveraging the skills I have acquired during my studies and early career to make meaningful contributions in the field of finance and investment.
Overview
8
8
years of professional experience
11
11
years of post-secondary education
Work history
Operations Manager
China Village Takeaway
Llantwit Fardre, Rhondda Cynon Taf
05.2018 - Current
- Continuously monitoring processes and gathering customer feedback to ensure that operations are conducted in the most efficient and cost-effective manner possible.
- Building and maintaining relationships with new and existing customers.
- Analysing operations to develop strategies aimed at maximizing productivity.
- Managing resources by allocating personnel to support operational demands using their skillsets and abilities.
- Strategically scheduling and managing members of staff to maintain high-performing business operations.
- Ensuring the quality of products and services meet or exceed the business's standard, involving quality control measures such as regular inspections.
- Recruiting, retaining, and developing employees to sustain a healthy workforce for efficient and long-term operations.
Business Development Consultant
University of South Wales business clinic
Treforest, Rhondda Cynon Taf
01.2022 - 05.2022
- Liaised closely with clients to gain a deep understanding of their business objectives and collaboratively develop strategies to help them attain these goals.
- Systematically identifying weaknesses and problem areas within the business that act as obstructions to achieving the company's strategic goals.
- Carrying out in-depth analysis and assessment of the identified problem areas, followed by comprehensive research to uncover effective solutions
- Compiling findings and recommendations from analysis of both, primary and secondary research into a cohesive white paper proposal.
- Efficiently developed a problem-solving strategy for the client by using research insights to create a roadmap for future operational developments.
Radio Engineer
High Motive
Cardiff
12.2017 - 05.2018
- Conducting on-site visits to remote locations to oversee and maintain the radio equipment rented by our valued customers. This role includes various responsibilities such as, technical support, maintenance and repairs, customer engagement and documentation.
- Conducting comprehensive testing, programming and integration of new products to meet the evolving needs of our valued clients.
- Collaborating closely with the administrative team within the company to ensure that delivery orders align with and meet the specific requirements of our clients.
Front of House Team Member
China Village Takeaway
Llantwit Fardre, Rhondda Cynon Taf
09.2015 - 11.2017
- Welcoming customers in a warm and professional manner, both in person upon their arrival and over the phone
- Sustaining an attractive and welcoming atmosphere for customers.
- Assisting customers by offering personalized menu recommendations based on my knowledge of the current special dishes and the customer's preferences.
- Liaise closely with the kitchen team to ensure they are aware of any special requirements, such as allergies or intolerances.
- Collaborating effectively with other team members to optimise productivity and eliminate operational delays.
- Professionally addressing and resolving customer complaints promptly, while sustaining positive and healthy customer relationships.
Education
Bachelor of Science - Business and Management
University of South Wales
Pontypridd 09.2019 - 06.2022
A-Levels - Science
Radyr Comprehensive School
09.2014 - 05.2016
A-Levels - Sport development, coaching and fitness
Radyr Comprehensive School
09.2014 - 05.2016
GCSEs - Maths
Radyr Comprehensive School
Cardiff 09.2012 - 06.2014
GCSEs - English Literature
Radyr Comprehensive School
Cardiff 09.2012 - 06.2014
GCSEs - Science
Radyr Comprehensive School
Cardiff 09.2012 - 06.2014
Skills
- Critical thinking
- Problem-solving
- Interpersonal skills
- Building relationships
- Working under pressure
- Desire for self development
- Team player
Languages
English
Fluent
Chinese (Cantonese)
Native
Timeline
Business Development Consultant
University of South Wales business clinic
01.2022 - 05.2022
Bachelor of Science - Business and Management
University of South Wales
09.2019 - 06.2022
Operations Manager
China Village Takeaway
05.2018 - Current
Radio Engineer
High Motive
12.2017 - 05.2018
Front of House Team Member
China Village Takeaway
09.2015 - 11.2017
A-Levels - Science
Radyr Comprehensive School
09.2014 - 05.2016
A-Levels - Sport development, coaching and fitness
Radyr Comprehensive School
09.2014 - 05.2016
GCSEs - Maths
Radyr Comprehensive School
09.2012 - 06.2014
GCSEs - English Literature
Radyr Comprehensive School
09.2012 - 06.2014
GCSEs - Science
Radyr Comprehensive School
09.2012 - 06.2014
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