Kean Taverner
Birmingham
Summary
Dedicated professional with keen eye for regulatory compliance, aiming to ensure organisational adherence to legal standards. Demonstrates strong analytical skills and excellent communication abilities, crucial for developing and implementing compliance programmes. Committed to fostering culture of integrity and accountability, driving long-term operational success.
Overview
11
11
years of post-secondary education
12
12
years of professional experience
Work history
H&S, Security and Training Compliance Manager
YunExpress
East Midlands Airport, East Midlands
2025.10 - Current
- Ensured adherence to regulatory requirements by implementing sound compliance programmes.
- Collaborated with senior management to establish effective compliance policies and procedures.
- Conducted regular audits for continuous improvement in regulatory conformity.
- Served as primary contact during regulatory inspections, facilitating smooth interactions between inspectors and company representatives.
- Interpreted complex regulatory guidelines, simplifying them for use across all departments.
- Recommended improvements that enhanced overall organisational efficiency whilst maintaining full compliance with industry standards.
- Strengthened corporate governance structures through the implementation of solid compliance frameworks.
- Provided expert guidance on regulatory matters during the decision-making process.
- Advised on data protection issues, promoting a culture of privacy across all levels of the workforce.
- Developed policies and systems to ensure business successfully achieved objectives.
Ground Handling Operative - Office
Dnata Cargo
Birmingham, West Midlands
2024.05 - 2025.10
- Ensured safety standards by meticulously following protocols and procedures.
- Solved technical problems swiftly, minimised disruption to operations.
- Achieved targets with attention to detail and time management skills.
- Met deadlines by prioritising tasks effectively.
- Kept records accurately, ensured accountability and transparency,.
- Organised workflow for streamlined process execution.
- Coordinated with other teams smoothly for project completion.
- Complied with all company guidelines strictly for maintaining discipline and order.
- Kept records accurately, ensured accountability and transparency.
Ramp Handler
Federal Express, Birmingham Airport
Birmingham, West Midlands
2017.01 - 2024.04
- Operated forklifts confidently and safely under supervision.
- Maintained safe environment by adhering to all safety regulations.
- Adhered strictly to all relevant regulations, ensuring compliance within the ramp area operation.
- Performed routine checks on equipment to maintain optimal condition.
- Ensured safe environment by implementing comprehensive security protocols.
- Trained new staff members to enhance team integration and performance.
- Collaborated with team members to achieve effective workflow.
- Collaborated closely with colleagues to enhance teamwork and communication. with management to implement new security measures, improving overall site security levels.
- Kept updated with latest security trends for improved efficacy in role.
- Analysed surveillance data to offer actionable insights for security personnel.
- Conducted meticulous audits to maintain adherence to regulations.
- Collaborated with external auditors to ensure transparency and accuracy in all transactions.
Hub Handler
Aviation Recruitment Network, Birmingham Airport
Birmingham, West Midlands
2015.11 - 2017.01
- Loaded and unloaded shipments, improving turnaround time.
- Assured timely dispatch by coordinating with the logistics team.
- Followed strict schedules to ensure punctual delivery of cargo.
- Minimised documentation errors, enhancing accuracy.
- Adhered to company protocols, reducing shipment damage or loss risks.
- Collaborated with other handlers, enhancing teamwork efficiency.
- Promptly reported any discrepancies in cargo, supporting a climate of honesty and transparency.
- Kept accurate records of incoming and outgoing cargo for accountability purposes.
Passenger Service Agent
Swissport, Birmingham Airport
Birmingham, West Midlands
2015.04 - 2015.08
- Ensured timely departure of flights by managing pre-boarding activities efficiently.
- Accelerated check-in process by verifying passenger documents promptly.
- Organised boarding gates effectively during peak travel hours. with effective communication skills.
- Collaborated effectively with security personnel for safe transit of passengers and luggage.
- Assisted in ensuring passenger safety during emergencies, demonstrating quick decision-making abilities.
- Handled disruption cases such as denied boarding situations or flight cancellations calmly.
- Managed lost-and-found enquiries, exhibiting problem-solving abilities under pressure.
Passenger Service Agent
Menzies, Birmingham Airport
Birmingham, West Midlands
2015.02 - 2015.03
- Delivered excellent customer service to ensure repeat business from passengers.
- Communicated flight delays or cancellations with passengers, maintaining transparency and trust.
- Executed duties at the information desk, offering prompt assistance to travellers.
- Checked passengers' tickets swiftly to streamline boarding procedures.
- Created a comfortable travel experience for passengers by handling their queries efficiently.
- Enhanced overall airport efficiency by coordinating effectively with ground staff.
Cleaner
Mitie, Birmingham Airport
Birmingham, West Midlands
2014.07 - 2014.08
- Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
- Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
- Worked quickly to complete cleaning within allotted timeframes.
- Performed routine checks on cleaning supplies inventory to avoid running out of key items.
Education
BA - Dance and Drama
Edge Hill University
Ormskirk 2011.09 - 2014.07
BTEC - Performing Arts
Solihull College
Solihull 2009.09 - 2011.07
International School and Community College of East Birmingham
Kitts Green 2002.09 - 2009.07
Skills
- Counterbalance Forklift Driver - 15 March 2027
- Cargo Manager Initial - 01 March 2028
- GSAT Initial - 28 October 2030
- Compliance programme creation
- Advanced excel usage
- Regulatory compliance
- Dangerous Goods by Air - 20 Aug 2028
- Cargo Tug Driver
AWARDS
First Aid at Work - Valid to 27 April 2026, Asbestos E-awareness course, Fire Safety Training, Health and Safety Training, Manual Handling Training
Affiliations
- Currently undertaking NEBOSH National Diploma in Health and Safety in my own time.
Timeline
H&S, Security and Training Compliance Manager
YunExpress
2025.10 - Current
Ground Handling Operative - Office
Dnata Cargo
2024.05 - 2025.10
Ramp Handler
Federal Express, Birmingham Airport
2017.01 - 2024.04
Hub Handler
Aviation Recruitment Network, Birmingham Airport
2015.11 - 2017.01
Passenger Service Agent
Swissport, Birmingham Airport
2015.04 - 2015.08
Passenger Service Agent
Menzies, Birmingham Airport
2015.02 - 2015.03
Cleaner
Mitie, Birmingham Airport
2014.07 - 2014.08
BA - Dance and Drama
Edge Hill University
2011.09 - 2014.07
BTEC - Performing Arts
Solihull College
2009.09 - 2011.07
International School and Community College of East Birmingham
2002.09 - 2009.07