Kaytie Hurley
Tyldeslsey,Manchester
Summary
Compassionate care professional specialising in elderly care and assisted living, with strong knowledge of nursing home regulations and manual handling. Experienced in medication administration, palliative care, mobility assistance, and personal hygiene support. Demonstrates effective communication with families and collaborates with teams to ensure safety and dignity for individuals requiring specialised support.
Overview
7
7
years of professional experience
Work history
Resident care assistant
Routes Healthcare
Atherton, Wigan
2025.03 - 2025.12
- Assisted residents in maintaining independence by providing necessary support.
- Provided companionship to residents, significantly reducing feelings of isolation and promoting emotional well-being.
- Provided emotional support during difficult moments, easing resident anxiety.
- Facilitated meaningful experiences that enhanced the quality of life for residents.
- Promoted social interaction with group activities and events.
- Maintained clean living environments to promote healthy living conditions.
- Documented daily observations accurately for better patient record keeping.
- Facilitated communication between families and healthcare professionals to ensure clarity in care plans.
Support care worker
3L Care Services
Manchester
2024.02 - 2025.03
- Developed personalised care plans in consultation with health professionals tailoring service provision according to individual needs.
- Established supportive relationships with patients, fostering trust and communication.
- Enhanced patient comfort by promptly responding to requests or concerns.
- Encouraged and guided patients in performing tasks to enhance their independence and confidence.
- Collaborated efficiently with multidisciplinary teams for optimal patient care planning.
- Transported clients to medical appointments and errands, ensuring timely access to essential services.
- Provided respite services for family caregivers, enabling them to recharge and maintain their wellbeing.
Front of house team member
Zouk Indian Cuisine
Manchester
2023.09 - 2023.12
- Handled complaints effectively, resulting in increased customer satisfaction.
- Cooperated closely with other team members to meet and exceed guests' expectations.
- Communicated effectively with kitchen staff to ensure timely delivery of meals.
- Ensured smooth operation of the front desk by managing reservations and walk-ins.
- Coordinated seating arrangements to optimise restaurant flow.
- Promoted special offers and events, enhancing customer engagement.
- Managed cash transactions, maintaining precise financial records.
Support care worker
The Bungalow
Farnworth, Bolton
2022.05 - 2023.09
- Delivered comprehensive care by addressing patients' physical and emotional needs, contributing to their overall well-being.
- Assisted clients with daily activities for improved quality of life.
- Encouraged and guided patients in performing tasks to foster independence and improve self-sufficiency.
- Established supportive relationships with patients, fostering trust and communication.
- Performed detailed observations and communicated changes in client behaviour to healthcare professionals, enhancing care responsiveness.
- Collaborated efficiently with multidisciplinary teams for optimal patient care planning.
- Maintained a clean, safe environment for patients' comfort and safety.
Commercial cleaner
ISS Facility Services
Leigh, Wigan
2021.12 - 2022.04
- Ensured compliance with safety regulations through proper use of cleaning equipment.
- Followed specific procedures whilst dealing with hazardous materials ensuring safety.
- Cleared waste materials from premises to maintain a tidy and safe workspace.
- Maintained communal areas through consistent cleaning routines, promoting a welcoming environment.
- Vacuumed carpets and mopped hard floors for dust-free environments.
- Steam-cleaned carpets quarterly, extending their lifespan and enhancing overall cleanliness.
- Cleaned windows, glass surfaces and mirrors achieving a streak-free finish.
- Stocked cleaning cart with supplies prior to shifts promoting efficiency.
Care support worker
Premier Care
Manchester
2019.02 - 2021.11
- Managed patient anxiety and agitation using calming techniques, contributing to emotional stability.
- Fostered positive attitudes among co-workers, enhancing team morale and collaboration.
- Assisted with housekeeping tasks, creating a tidy environment conducive to healing.
- Assisted residents with daily living activities, improving comfort and overall quality of life.
- Maintained clean and hygienic surroundings, promoting health and safety standards.
- Administered medications according to established schedules and guidelines.
- Aided in physical therapy exercises to accelerate recovery processes.
- Supported mobility-impaired patients, fostering independence while ensuring safety.
- Delivered high-quality care by closely following individualised care plans.
Skills
- Medication Administration
- Palliative care understanding
- Mobility assistance
- Personal hygiene assistance
- Patient lifting techniques
- Use of hoist machines
- Assisted living principles
- Mobility support techniques
- Communication with families
- Communication skills
- Team player
- Personal care
- Integrity and trustworthiness
- Elderly care mindset
- Manual handling certification
- Nursing home regulations knowledge
Timeline
Resident care assistant
Routes Healthcare
2025.03 - 2025.12
Support care worker
3L Care Services
2024.02 - 2025.03
Front of house team member
Zouk Indian Cuisine
2023.09 - 2023.12
Support care worker
The Bungalow
2022.05 - 2023.09
Commercial cleaner
ISS Facility Services
2021.12 - 2022.04
Care support worker
Premier Care
2019.02 - 2021.11