Kay Thwe Myo
Birmingham
Summary
Multilingual Professional with proficiency in English, Burmese, Nepalese, and Hindi. Delivered effective communication and problem-solving through language skills and personal interests in photography, yoga, and reading. Focused on holistic patient care while maintaining ethical standards and performing well under pressure. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
14
14
years of professional experience
7
7
years of post-secondary education
Work history
General Practice Training ST1-3
lead employers
Kidderminster, Worcestershire
2021.08 - Current
- Increased patients' satisfaction by reflecting on errors and applying them to better communication and medical skills; which in turn helped with securing patients' trust and self-improvement. Offered friendly, efficient customer service and handled challenging situations with ease.
- Acquired and applied new skills to daily tasks, streamlining processes.
- Optimised daily operations by developing new skills.
- Successfully delivered on tasks within tight deadlines.
- Carried out day-to-day duties accurately and efficiently.
- Consistently arrived at work on time and ready to start immediately.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Non-trainee Senior medical officer
Worcestershire Acute Hospitals NHS Trust
Worcester, Worcestershire
2020.08 - 2021.07
- Collaborated with colleagues for effective teamwork.
- Facilitated smooth communications between patients and relatives for End of life care and palliative support.
- Handled sensitive information with discretion and professionalism.
- Responded promptly and effectively to emergencies using established protocols.
- While in Elderly work, liaised closely with external agencies such as social services and housing departments, providing comprehensive support for individuals in need.
- While in Gastroenterology department, learnt to handle emergencies; protocol for endoscope and ward management after procedures.
- Increased operational efficiency by streamlining administrative processes.
- Worked diligently under pressure whilst preserving high-quality output.
- Wrote detailed reports, aiding in case documentation.
Senior House officer
Cornwall regional hospital
Montego Bay
2015.01 - 2016.01
- Provided responsible patient care in different wards with best interests of patients
- Have also learned great details about laboratory procedures
- Developed team-working skill greatly as role involves working with several doctors both junior and senior during surgical process and other medical procedures
- Improved communication significantly while working in foreign country with lots of different types of patients involves very patient mind and confidence
- Enhanced team communication by implementing effective strategies.
- Handled stressful situations calmly, resulting in effective crisis management.
- Liaised with patients' families, providing necessary education and support regarding health conditions and treatments plans.
- Managed patient care by coordinating with multidisciplinary teams.
- Engaged in ethical decision-making whilst dealing with sensitive cases.
- Kept abreast of latest medical developments through continuous professional development activities.
- Collaborated with senior consultants for complex case management.
- Treated 15-20 patients each day in Accident & Emergency on a regular working day.
Medical Sales Representative
Servier pharmaceutical company
Yangon, Myanmar
2013.01 - 2014.10
- Responsible for using several psychological techniques in order to convince medical professionals to use pharmaceutical products from Servier Pharmaceutical company
- Successfully built doctor network in Yangon and other cities by continuously surpassing monthly sale quotas
- Developed teamwork, communication and time management skills as the firm trained us rigorously in Myanmar and Singapore
- Regularly updated doctors about changes in medical regulations or new drugs introduced, supporting informed decision making.
- Achieved sales targets by promoting pharmaceutical products to healthcare professionals.
- Delivered detailed presentations about medical products to healthcare professionals, resulting in increased knowledge and understanding.
- Resolved customer complaints efficiently to maintain high levels of satisfaction amongst clientele.
- Kept detailed records of all contacts and meetings for future follow-ups.
- Evaluated sales performance to determine progress.
Medical Foundation Year
Part of MBBS Program
Yangon, Myanmar
2012.01 - 2012.12
- Rotated through medical, gynaecology, surgical and paediatric wards as part of degree programme.
- Worked under pressure during night shifts, demonstrating strong time management skills.
- While making sure patients were getting best of care, efficiency was key in managing time and skills
- Successfully delivered on tasks within tight deadlines.
- Completed duties to deliver on targets with accuracy and efficiency.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Maintained impeccable hygiene standards by cleaning work areas and equipment regularly.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
M.B;B.S - Medicine
University of Yangon (2)
Myanmar 2006.01 - 2012.01
Matriculation - Board Exam
BEHS Botahtaung
Yangon 2005.01 - 2006.01
Skills
- Clinical assessment
- Patient care
- Problem-solving
- Multilingual proficiency
- Calm under pressure
- Team building
- Communication skills
- Public speaking
Referees
- Myo Lwin, Nyein, Professor, Thingangyun Sanpya Hospital, M.B.B.S,M.Med.Sc (Int.Med.), FRCP(Edin) D.T.M.&H.(Lond.), SAMA- 9055, Clinical Professor/Senior Consultant Physician
- Ni Ni, Thein, Dr., Insein General Hospital, M.B.B.S,M.Med.Sc(O&G), SAMA-14790, Consultant Obstetrics and Gynaecology
- Thida, Swe, Dr., Insein General Hospital, M.B.B.S,M.Med.Sc (O&G), Consultant Obstetrics and Gynaecology
- Tin Min, Tun, Dr., M.B.B.S,M.Med.Sc(Ortho), Consultant Ortho Surgeon
Volunteer Experience
CHPO NGO, Volunteer, 2012-04, 2012-04, Travelled to eastern part of Myanmar to provide medical awareness among the poor households, Had the opportunity to look at the patients independently and make necessary recommendation to senior doctors
Community Service
- GP Assistant, Dala, Yangon, Dala, Yangon, 2009-10, 2009-12, Actively participated in discussion with the senior GP in order to further elevate my practical knowledge in medical field, Had a hands-on experience in patient communication and ability to make sure my theoretical knowledge was inline with practical involvement
- Community Medicine Training Program, 2009-04, 2009-05, 2012-11, 2012-12, Researched on non-communicable diseases such as diabetes milieus and hypertension in Pathengyi, Another research on Hypertension in Hle-Gu area
Timeline
General Practice Training ST1-3
lead employers
2021.08 - Current
Non-trainee Senior medical officer
Worcestershire Acute Hospitals NHS Trust
2020.08 - 2021.07
Senior House officer
Cornwall regional hospital
2015.01 - 2016.01
Medical Sales Representative
Servier pharmaceutical company
2013.01 - 2014.10
Medical Foundation Year
Part of MBBS Program
2012.01 - 2012.12
M.B;B.S - Medicine
University of Yangon (2)
2006.01 - 2012.01
Matriculation - Board Exam
BEHS Botahtaung
2005.01 - 2006.01