Kayode Bernard Fashedemi

• Assisted in data collection, cleaning, and analysis for various projects
• Conducted exploratory data analysis to identify trends, patterns, and outliers
• Developed and maintained dashboards and reports to track key performance indicators
• Performed statistical analysis using software tools such as R and SPSS
• Conducted literature reviews and synthesized findings to support research objectives
• Collected and analyzed data for research projects in the field of statistics
• Collaborated with cross-functional teams to understand business requirements and provide data-driven recommendations
• Supported the development of predictive models to optimize business processes and improve decision-making.

Working under the supervision of my Hospitality & Events Manager, Responsible for delivering excellent customer experience to our clients. Learned new skills to delight customers and greatly improved my customer experience management skills. My responsibilities include:

- Effective and efficient delivery of business hospitality and events services for our clients.

- Meeting agreed quality control standards and criteria, achieving targets, maximising overall performance.

- Performing all duties in compliance with related legal/statutory, regulations, standards, and obligations.

- Liaising with the core events team, suppliers, customers, and other parties to ensure smooth service delivery.

Achievements Include:

- Applied my data analysis experience in automating our rota scheduling process.

- Created a reusable scheduling template that reduced scheduling and shift planning time for complex events by 200% from three hours to less than one hour.

- Delivered excellent services, consistently meeting or exceeding my target KPIs.

- Organised multiple training sessions for the team, as well as individual sessions for new team members.

- Assisted my manager in planning, preparing, and implementing staff shifts, ensuring staff schedules were in line with company policies and applicable legislation (e.g., the EWTD).

FDSContinuously improving my transferable skills such as communication, teamwork, safety, organisation, time management, and attention to detail by working with colleagues AT Morrisons' Distribution Centre to provide crucial back-office services that underpin great customer experience for the supermarket. Daily Activities Include:

- Correct handling of stock/items, stowing, and stacking stock according to established procedures.

- Reporting damaged or missing goods to supervisors/managers.

- Ensuring products are secured, marked up correctly, and in the correct area for dispatch.

- Voice picking usingheadset and driving/operating an LLOP (Low-Level Order Picker).

- Ensuring efficient operations by adhering to operational procedures, rules, and schedules.

- Adhering to workplace health and safety rules when handling goods.

Achievements Include:

- Consistently exceeded my KPIs, resulting in two awards presented to me by the location manager.

- Maintained 100% record accident-free record.

- Trained 50 new joiners over six months.