Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Kaylie Tilley

Martham, Great Yarmouth ,United Kingdom

Summary

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Hard-working [Job Title] with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Overview

22
22
years of professional experience
5
5
years of post-secondary education

Work history

self employed

myself
great yarmouth, norfolk
09.2022 - Current

making my own personalised gifts

orders

cash handling

advertising

social media

delivering

(its slowed down tho know as loads of other people doing the same)

customising

resin

vinyl print

etching

Night shift worker

Premier Inn Hotel
great yarmouth, norfolk
09.2020 - 06.2022
  • Maintained updated records of visitors' logs daily, ensuring accuracy in data entry..
  • Assisted in keeping track of office supplies, avoiding sudden shortage.
  • Handled various administrative duties like filing paperwork or updating databases diligently.
  • Greeted guests warmly upon arrival, creating a positive first impression of the organisation..
  • Managed courier services efficiently, ensuring timely dispatch and receipt of parcels.
  • Coordinated with maintenance staff to ensure cleanliness and hygiene standards met in the lobby area.
  • Created welcoming atmosphere for visitors by maintaining clean and organised reception area.
  • Monitored visitor access meticulously, enhancing security within premises.
  • Attended to emergency situations calmly whilst contacting appropriate personnel swiftly.
  • Updated all company contact lists regularly, providing ease of access to information..
  • Handled customer complaints professionally, ensuring satisfactory resolution.
  • Kept reception area clean and organised to uphold professional office reputation.
  • Provided valuable support during busy periods, contributing to successful operation under high pressure.
  • Maintained accurate logs of visitor entries for security purposes.
  • Performed nightly inventory checks to prevent stock shortages.
  • Responded promptly to emergencies, minimising potential damage.
  • Coordinated deliveries throughout the night shift ensuring seamless operation.
  • Managed customer queries throughout the night, providing excellent service.
  • Fulfilled urgent orders quickly without compromising on accuracy or quality.
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Conducted regular equipment inspections for optimal performance.
  • Met project deadlines through diligent time management practices.

this was my lockdown job so we was always making sure all rules was correctly we usually worked for the main workers who needed a place to rest when working on the harbour or for nhs etc, so cleaning all rooms when not in use making sure everything was stocked, doingg stock checks, serving customers, taking deliveries and receiving new deliveries.

i done night shifts, but also done days, housekeeping, reception work you name it i done it. made sure in and out on the main grounds was cleaned and safe. this job had me experience alot more then normal so i have done everything with this job was my fav job kept me going well

Representative

avon
great yarmouth, norfolk
02.2020 - 02.2021

working for yself as an avon rep

cash handling

deliveries

orders

Staff member

McDonald's
great yarmouth, norfolk
06.2004 - 09.2006

Cleaning

Till work

Serving

Drive thru

Food Prep

Stock Check

Deliveries

cash handling

waitress

hollywood diner
hemsby, norfolk
03.2006 - 04.2006

easter job

cleaning

prepping food

serving

till work

waitress

stock check

deliveries

cash handling

waitress

newport club
hemsby, norfolk
03.2006 - 04.2006

evening easter work

bar staff

kitchen staff

cleaner

till work

stock check

deliveries

cash handling

stock checker

Tesco
great yarmouth, norfolk
06.2004 - 06.2004

Work Experience

Stocking Shelves

Stock Checks

Warehouse Work

Shop Floor worker

Till work

Cleaning

Date Checking

Education

GCSEs -

oriel high school
Great Yarmouth, Norfolk
09.2001 - 05.2005

Diploma of Higher Education - BTEC 1st Diploma

college
Great Yarmouth, Norfolk
09.2005 - 07.2006

Certificate of Higher Education - evening course

college
Great Yarmouth, Norfolk
09.2012 - 01.2013

Skills

  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Public speaking
  • Team building
  • Strategic planning
  • Social media marketing
  • Marketing

Affiliations

  • football
  • crafting
  • diamond art
  • my family

Timeline

self employed

myself
09.2022 - Current

Night shift worker

Premier Inn Hotel
09.2020 - 06.2022

Representative

avon
02.2020 - 02.2021

Certificate of Higher Education - evening course

college
09.2012 - 01.2013

waitress

hollywood diner
03.2006 - 04.2006

waitress

newport club
03.2006 - 04.2006

Diploma of Higher Education - BTEC 1st Diploma

college
09.2005 - 07.2006

Staff member

McDonald's
06.2004 - 09.2006

stock checker

Tesco
06.2004 - 06.2004

GCSEs -

oriel high school
09.2001 - 05.2005
Kaylie Tilley