KAYLEISH JAMES
Haydock
Summary
Motivated System and Stocks Administrator with 4+ years of experience across warehousing, retail management, administration and IT support, currently working at GXO Logistics in Warrington. Strong skills in inventory control, WMS, Microsoft Excel, data analysis and process optimisation, with a proven record of reducing errors, improving workflow efficiency and supporting safe, accurate operations. Brings leadership experience as a store manager and student representative, combining clear communication, team coordination and technical problem‑solving to deliver reliable results in fast‑paced environments. Actively developing advanced skills in artificial intelligence and machine learning, aiming to grow into more data‑driven and technically focused roles.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
System and stocks Administrator
GXO Logistics
Warrington, United Kingdom
02.2026 - Current
- Carry out stock checks (cycle counts / P.I.). Counts to keep inventory accurate in all pick faces and storage locations.
- Identify and investigate stock discrepancies, correct them in the WMS, and keep clear records in Excel/Microsoft Office.
- Handle inbound deliveries: check paperwork, receive stock on the system, record delivery information, raise non-conformance issues, and make sure stock is put away correctly.
- Support outbound: release orders, fix unpickable stock, manage pick faces and locations so the system can generate replenishments, and adjust priorities and despatch routes if needed.
- Process inter-site stock transfers when stock needs to move to other GXO sites.
- Good WMS and PC skills (email, Microsoft Office, and Excel are important) and strong attention to detail with numbers and data.
- Communication skills to deal with warehouse operators, team leaders, hauliers, and sometimes the customer, plus a proactive attitude to spot and fix issues.
- Being flexible, accurate, fast-learning, and comfortable doing some light warehouse work when required.
Warehouse Operator
GXO Logistics
Warrington, United Kingdom
11.2025 - 02.2026
- Assisted in operating machinery to support warehouse tasks.
- Coordinated with team members to assist in inventory management.
- Monitored safety protocols to help maintain a secure workplace.
- Supported the implementation of organisational strategies to improve workflow.
- Applied analytical skills to contribute to process improvements.
- Collaborated with team to enhance safety protocols and raise awareness.
- Aided in streamlining order picking processes to enhance turnaround times.
- Picked orders to meet productivity targets.
Store Manager
Premier-Bristol
Bristol
01.2024 - 02.2025
- Manage inventory and stock levels effectively to ensure smooth store operations.
- Verify and process official documents accurately.
- Create and manage staff rotas to optimize workforce utilization.
- Conduct regular staff meetings focused on performance review and motivation.
- Fostered a positive team environment through regular staff engagement activities, boosting morale and enhancing overall employee satisfaction.
- Analyzed sales trends to adjust stock orders, resulting in improved product availability and substantial improvements in customer satisfaction.
- Coordinated with suppliers to ensure timely delivery of products, enhancing store inventory turnover and minimizing disruptions in service.
Associate
HealthRecon Connect
Colombo
06.2022 - 01.2023
- Efficiently gathered and organized billing data from healthcare providers, enhancing workflow.
- Utilized Microsoft Excel for data analysis and updates, improving data accuracy and accessibility.
- Collaborated with teams using Microsoft SharePoint, facilitating seamless information sharing.
- Gained proficiency in Advance MD and client portals, optimizing communication and data management.
- Contributed to streamlined billing processes, achieving measurable improvements in efficiency.
- Streamlined billing data collection processes, enhancing accuracy and reducing processing time, leading to improved client satisfaction.
- Coordinated with healthcare providers to gather necessary billing details, fostering strong relationships that facilitated smoother communication.
Administrator
Jeyasri Constructions & civil works
Batticaloa, Sri Lanka
03.2021 - 01.2023
- Coordinating the staff training.
- Managing the staff recruitment process.
- Do background checks on the applicants as a part of recruitment process.
- Managing and predicting expenses.
- Keeping the proper expenses report and bills for accounting purposes.
- Data analyzing, creating tables, charts and reports, error correction and organizing using Microsoft Excel.
- Creating updating and managing the company records.
- Providing technical support.
- Managing and troubleshooting technical errors.
- Helping staffs with software and hardware issues as a virtual assistant.
- Attending technical support calls for the company.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Streamlined IT support processes, reducing response times and enhancing user satisfaction through effective troubleshooting methods.
Education
G.C.E. Advance Level - Information & Communication Technology, Pure Mathematics, Applied Mathematics, Physics
12.2020
Foundation Degree in Science - Science and Engineering
10.2023
- Acquired a solid foundation in science and engineering principles through a rigorous academic program.
- Developed strong proficiency in mathematical concepts, programming skills in Python, and advanced English language proficiency.
- Cultivated effective social skills through collaborative interactions with peers and faculty in a dynamic learning environment.
- I had a chance to be a student representative, though that I have gained leadership qualities, teamwork, assigning works for the suitable person and being a voice of a group.
Certificate of Higher Education - Artificial intelligence and machine learning
02.2026
- Designed and implemented end-to-end machine learning pipelines, including data collection, cleaning, feature engineering, model training, and evaluation for a real-world style dataset.
- Applied supervised and unsupervised learning algorithms (such as regression, classification, clustering) to extract actionable insights and support data-driven decision making.
- Used Python and key data science libraries (NumPy, Pandas, Scikit-learn, Matplotlib/Seaborn) to analyze large datasets and visualize key trends and patterns.
- Built and tuned predictive models using techniques like cross-validation, hyperparameter optimization, and performance metrics (accuracy, precision, recall, F1, RMSE) to improve model quality.
- Developed a small AI solution prototype (for example, recommendation, classification, or forecasting) and documented the system design, implementation, and results in a clear technical report and presentation.
- Collaborated in a virtual environment, using version control and basic project management practices to plan tasks, track progress, and deliver the project on time.
- Demonstrated understanding of AI ethics, data privacy, and responsible use of data while designing and evaluating the project solution.
Skills
- Google Suite
- Python
- MySQL
- Data visualization
- Machine learning
- Azure
- Inventory management
- Excel data analysis
- Warehouse operations
- Stock control, WMS (GXO)
- IT support and networking
- Virtual assistance
- Leadership and coordination
- Communication skills
- Cloud computing
- Linux operating systems
- Windows operating systems
- Mac operating systems
- Organizational skills
- Safety compliance
- Adaptable learning
- Written and verbal communication
- Attention to Detail
- Software troubleshooting
- Microsoft Office Suite
- Computer hardware knowledge
- Time management
- Customer relationship management
- Team training and development
- Technical IT support
- IP networking strategies
- Customer service excellence
- File management techniques
Languages
English
Advanced
C1
Certification
- LLOP License
- Diploma in Microsoft Office, CSC
- Introduction to Packet Tracer, Cisco
Timeline
System and stocks Administrator - GXO Logistics
02.2026 - Current
Warehouse Operator - GXO Logistics
11.2025 - 02.2026
Store Manager - Premier-Bristol
01.2024 - 02.2025
Associate - HealthRecon Connect
06.2022 - 01.2023
Administrator - Jeyasri Constructions & civil works
03.2021 - 01.2023
ST. Michael's College, National school - G.C.E. Advance Level, Information & Communication Technology, Pure Mathematics, Applied Mathematics, Physics
Sussex International study centre - Foundation Degree in Science, Science and Engineering
Rajalakshmi Eduverse - Certificate of Higher Education, Artificial intelligence and machine learning
Disclaimer
I hereby declare that the details furnished herewith are true and correct to the best of my knowledge and belief, and I undertake to inform you of any changes therein immediately. Let me know if any specific formatting or design preferences are needed. This CV focuses on clarity, professionalism, and content relevance.
Hobbies and interests
- Developing Automated prediction systems using machine learning
- Music
- Browsing new technologies and applications
References
Narayanan Nadesan, Director, Jeyasri Constructions & Civil Works, nadesannarayanan@hotmail.com
Disclaimer
I hereby declare that the details furnished herewith are true and correct to the best of my knowledge and belief, and I undertake to inform you of any changes therein immediately. Let me know if any specific formatting or design preferences are needed. This CV focuses on clarity, professionalism, and content relevance.