Kayleigh Wright
Shinfield,EN
Summary
Experienced childcare professional with a strong background in both multi-site management and private nannying, bringing a unique blend of leadership, organisation, and hands-on care. Proven track record of overseeing multiple childcare settings, ensuring high standards of safety, compliance, and staff performance while delivering exceptional outcomes for children and families. Skilled in managing teams, coordinating operations across sites, and maintaining regulatory excellence.
Alongside management expertise, offers extensive experience as a private nanny for high-profile families, demonstrating discretion, adaptability, and a personalised approach to child development. Confident in managing complex schedules, supporting children’s emotional and educational growth, and working within dynamic, high-demand environments. Known for professionalism, reliability, and the ability to build strong, trusting relationships with both families and teams.
Overview
18
18
years of professional experience
Work History
Regional General Manager
Junior Adventures Group
Reading
08.2025 - Current
- Led multi-site operations across a regional portfolio of wraparound care settings and holiday clubs, ensuring consistent delivery of high-quality childcare services.
- Managed, mentored, and developed area managers and site leaders, building high-performing teams with strong staff retention and engagement.
- Oversaw full P&L responsibility, driving revenue growth through increased occupancy, new site launches, and efficient cost management.
- Successfully expanded regional provision by identifying and securing new school partnerships, increasing service reach and profitability.
- Ensured full compliance with safeguarding, Ofsted standards, and regulatory requirements, maintaining excellent inspection outcomes across all sites.
- Implemented robust quality assurance frameworks, improving service consistency, child experience, and parent satisfaction scores.
- Developed and delivered engaging, inclusive activity programmes aligned with EYFS and playwork principles.
- Built strong relationships with school leadership teams, local authorities, and stakeholders to support long-term partnerships and contract retention.
- Led recruitment campaigns and workforce planning to ensure optimal staffing levels across peak holiday club periods and term-time provision.
- Introduced operational efficiencies and standardised processes, improving productivity and reducing operational risk.
- Managed budgets, forecasts, and financial reporting, consistently meeting or exceeding regional performance targets.
- Responded effectively to operational challenges, including staffing shortages and safeguarding concerns, ensuring minimal disruption to service delivery.
- Championed a culture of continuous improvement, introducing training initiatives and performance reviews to raise standards across all sites.
Childcare Director
Kay Kay's Childcare
Shinfield, UK
07.2021 - Current
- OFSTED-registered childminder providing care for children under 12 in a nursery-style home setting, supported by a team of three childcare assistants.
- Plan and deliver engaging, educational activities aligned with the Early Years Foundation Stage (EYFS) framework.
- Ensure full compliance with OFSTED regulations, data protection policies, and confidentiality standards.
- Hold valid DBS certification, Paediatric First Aid training, and a Level 3 Safeguarding Children qualification.
- Conduct regular safety checks and complete daily risk assessments to maintain a safe and secure environment.
- Manage all administrative duties including daily planning, child records, safeguarding documentation, finance, payroll, and taxes using Microsoft applications.
- Lead and manage a team of three, setting KPIs, conducting regular 1:1s, and overseeing performance and professional development.
- Prepare nutritious meals tailored to individual dietary needs, cultural preferences, and allergy requirements.
- Organise and risk assess external activities such as park visits and toddler groups to support children's social and physical development.
- Build strong relationships with parents to promote each child's welfare and ensure consistent, high-quality care.
- Handle marketing, client acquisition, and communication to sustain and grow the childcare business.
Family Activities Manager
Cloud Twelve Private Members Club
London, UK
01.2019 - 01.2021
- Served as Family Activities Manager at a high-end private members' club in Notting Hill, London, with a strong focus on family services.
- Managed a large, multi-disciplinary team across family departments including crèche, children's classes, and family spa.
- Oversaw all staff management responsibilities including recruitment, onboarding, payroll, monthly performance reviews, and team development.
- Planned and delivered a diverse programme of engaging family activities, events, and services tailored to members' needs.
- Set and achieved monthly KPIs and departmental targets in line with club standards and member expectations.
- Developed, implemented, and maintained childcare and family policies, ensuring compliance with relevant regulations and statutory requirements.
- Supervised day-to-day operations of family-facing departments to ensure smooth, high-quality service delivery.
Area Manager
Junior Adventures Group / Energy Kidz
London, UK
01.2017 - 01.2019
- Held responsibility for multiple wraparound childcare sites across London, managing both remote administrative work and on-site leadership.
- Oversaw large, multi-site teams including Managers, Deputy Managers, Supervisors, and Playworkers, ensuring smooth day-to-day operations.
- Securing new sites and schools for our provision on long term contracts and maintaining good working relationships with these new schools and sites.
- Managing different department staff such as sub contract or self employed PE staff running PE classes in schools within my region, managing sports coaches that would run our sports classes and managing our before and after school provision staff.
- Set clear objectives aligned with business goals and conducted regular 1:1s, coaching sessions, and performance reviews with direct reports.
- Developed talent pipelines and succession plans across the area, supporting leadership growth and staff development.
- Led recruitment efforts to ensure appropriate staffing levels across all sites, balancing qualified and unqualified staff ratios.
- Maintained up-to-date HR documentation and ensured compliance with safeguarding policies and staff training requirements.
- Fostered strong relationships with children, parents, schools, SENCOs, leisure partners, and welfare officers to deliver exceptional service.
- Acted on stakeholder feedback promptly to continuously improve quality and satisfaction.
- Delivered operational excellence across key areas such as safety, staff scheduling, training, payroll, sales and marketing, and internal communications.
- Ensured all services were delivered within budget, met performance targets, and aligned with financial objectives.
- Collaborated closely with head office to implement strategic plans that drove performance and improved engagement.
- Promoted a positive work culture, prioritising staff wellbeing to reduce turnover and maintain high team morale.
Private Nanny
Private employers
Richmond
03.2015 - 01.2017
- Provided high-level, attentive care tailored to the individual needs of each child
- Maintained strict confidentiality and discretion at all times
- Managed daily routines including school runs, activities, meals, and bedtime schedules
- Supported children’s emotional, social, and educational development
- Planned engaging, age-appropriate activities (educational, creative, and outdoor)
- Travelled internationally with the family, ensuring children’s comfort and safety
- Acted as a proxy parent when required
- Coordinated with tutors, teachers, and extracurricular providers
- Worked collaboratively with household staff (chefs, housekeepers, security, drivers)
- Prepared nutritious meals and managed dietary requirements
- Maintained a safe, clean, and organised environment for the children
- Managed packing/unpacking and logistics for travel and relocations
- Handled confidential information with professionalism and sensitivity
- Implemented discipline strategies in line with parents’ preferences
- Monitored health, hygiene, and wellbeing of the children
- Assisted with homework and early years learning
- Adapted to flexible schedules, including evenings, weekends, and overnight care
- Ensured children’s safety in public and private environments, including awareness of security protocols
- Organised playdates, events, and social activities while maintaining privacy
Proprietor
Cheeky Monkeys Play Center
Sunbury-On-Thames, UK
01.2014 - 01.2017
- Founded and built a successful, long-standing childcare & activity business at Cheeky Monkeys Play Centre.
- Managed the full setup process, including negotiating lease agreements, handling legal documentation, and building strong relationships with landlords.
- Worked closely with OFSTED to ensure the premises met all regulatory requirements for safety, suitability, and capacity.
- Conducted regular risk assessments and maintained appropriate staff-to-child ratios in accordance with guidelines.
- Oversaw all daily operations including class scheduling, staff coordination, and planning of age-appropriate activities.
- Handled bookings, managed daily administrative tasks, processed payments, and completed end-of-day cashing up and banking.
- Organised and delivered highly successful events and themed parties, including birthdays, Halloween, and Christmas celebrations.
- Maintained high standards of customer service, contributing to strong local reputation and repeat business.
Family Activities Manager
Virgin Active
Sunbury-On-Thames, UK
01.2008 - 01.2015
- Began career at Virgin Active's Classic Twickenham Club as a Club-V Assistant, quickly progressing to Supervisor and then Club-V Manager at Sunbury-on-Thames within six months.
- Promoted to Club-V Manager at one of Virgin Active's flagship locations - The Royal Berkshire Health & Rackets Club - overseeing a large childcare and activity team.
- Worked collaboratively with Heads of Departments (HODs) to integrate family services within the wider club experience.
- Ensured full compliance with safeguarding policies and CRB (now DBS) checks for all staff working with children and vulnerable adults.
- Maintained up-to-date knowledge and implementation of health and safety procedures to ensure a secure environment for staff and members.
- Led on planning and delivery of daily Club-V classes and family-focused events, tailored to a variety of age groups and abilities.
- Managed staffing for the crèche and classes, ensuring ratios and qualifications met regulatory requirements and club standards.
- Created monthly rotas, balancing staff contracts with operational needs to maintain consistent service levels.
- Recruited and onboarded qualified staff, ensuring alignment with Virgin Active's values and team culture.
- Took ownership of departmental performance, consistently meeting and exceeding targets; awarded Department of the Month multiple times, including three consecutive months.
- Developed a sales tracking spreadsheet to monitor performance and incentivise the team, boosting motivation and accountability across the department.
Education
Level 3 diploma - childcare & young peoples workforce
Level 3 Safeguarding Children Certificate And LA Designated Safeguarding Lead Certificate -
Reading Local Authority
Reading Pediatric first aid certificate -
Working with children & young adults - with autism certificate
Food hygiene certificate -
SEN Training -
Safe recruitment training -
Skills
- Multi-Site Operations Management
- Safeguarding & Child Protection Compliance
- P&L Management & Budget Control
- Team Leadership & Performance Management
- Recruitment & Workforce Planning
- Stakeholder & School Partnership Management
- Business Development & Service Expansion
- Quality Assurance & Continuous Improvement
- Programme Delivery & Activity Planning (EYFS/Playwork)
- Parent Engagement & Customer Experience
- Data Analysis & Performance Reporting
- Risk Management & Problem Solving
- Staff Training & Development
- Operational Planning & Logistics
References
Available upon request.
Languages
English
First Language
Timeline
Regional General Manager
Junior Adventures Group
08.2025 - Current
Childcare Director
Kay Kay's Childcare
07.2021 - Current
Family Activities Manager
Cloud Twelve Private Members Club
01.2019 - 01.2021
Area Manager
Junior Adventures Group / Energy Kidz
01.2017 - 01.2019
Private Nanny
Private employers
03.2015 - 01.2017
Proprietor
Cheeky Monkeys Play Center
01.2014 - 01.2017
Family Activities Manager
Virgin Active
01.2008 - 01.2015
Level 3 diploma - childcare & young peoples workforce
Level 3 Safeguarding Children Certificate And LA Designated Safeguarding Lead Certificate -
Reading Local Authority