Kayleigh O'Keefe
London
Summary
Highly skilled professional with extensive experience in communication, advocacy, and relationship building with both young people and adults. Demonstrates exceptional listening skills, empathy, and the ability to manage resistance effectively. Proven track record of maintaining positive working relationships with colleagues and partnership professionals. Strong analytical, decision-making, and report writing abilities. Proficient IT user with expertise in Microsoft packages. Adept at organising, prioritising tasks, and resilient under pressure. Committed to supporting growth and independence while working flexibly, including evenings when required.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Probation officer
Probation Service
London
01.2019 - Current
- Supervision of people on probation aged 18+
- Managing a mixed caseload of people on probation including young adults transitioning from youth services.
- Multi-agency working including the police, courts, local authorities, health services, substance misuse services, voluntary agencies, youth offending teams, and leaving care teams.
- Collaborating with guardians and families to ensure maximum support.
- Completion of risk assessments and live sentence plans including sentence plan objectives, protective and supportive factors, as well as barriers to engagement.
- Delivering focussed interventions, and completing relevant applications and referrals.
- Motivational work with people on probation to support change and progression.
- Provide specialist reports to courts, prisons and parole review boards
- Providing support to people on probation to attend appointments, job interviews and court hearings.
- Attend prison visits, court hearings, and home visits.
- Working closely with other services to support people on probation in their transition back into the community (pre-release support).
- Attending multi-agency meetings such as MAPPA, MARAC, IOM, and Safeguarding.
- Maintaining detailed case notes on relevant probation systems in-line with service standards.
- Collaboration with senior managers during decision making processes.
- Interpretation of data from various assessments / tools to determine appropriate level of risk / supervision.
- Providing support to trainee probation officers.
Offender Rehabilitation Worker
Penrose
London
04.2015 - 12.2019
- Managing the supervision of a caseload of people on probation on their PSS licences.
- Assessment of needs to assist rehabilitation
- Completion of referrals to partnership agencies to support positive progression.
- Formulating and maintaining professional relationships with partner agencies.
- Attending prisons, courts and home visits.
- Completion of assessments, and person-centred sentence plans
- Completion of court reports
- Delivering 1:1 and group based interventions
Education
Bachelor of Arts - Community Justice
Portsmouth University
Portsmouth 01.2019 - 11.2020
Bachelor of Arts - Criminology
Middlesex University
London /2006 - /2009
A-Levels - Psychology, Philosophy, English Literature
City and Islington College
London /2004 - /2006
Skills
- Excellent communication, advocacy, and relationship building skills with both young people and adults
- Excellent listening skills, experience with rolling with resistance, and empathetic
- Excellent at maintaining positive working relationships with colleagues as well as partnership professionals
- Excellent analytical, decision making, and report writing skills
- Experienced IT user inclusive of Microsoft packages
- Skilled at organising and prioritising
- Resilient under pressure
- Experience of supporting growth and independence
- Experience of working flexibly including evenings when required
Affiliations
- Crafting and Scrapbooking
- Aqua Aerobics
- Participation in charitable events such as The Moon Walk, Pretty Muddy 5K, and The Monster
- Ghost Hunting
References
References available upon request.
Timeline
Probation officer
Probation Service
01.2019 - Current
Bachelor of Arts - Community Justice
Portsmouth University
01.2019 - 11.2020
Offender Rehabilitation Worker
Penrose
04.2015 - 12.2019
Bachelor of Arts - Criminology
Middlesex University
/2006 - /2009
A-Levels - Psychology, Philosophy, English Literature
City and Islington College
/2004 - /2006
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