Kayleigh Jones
London
Summary
I consider myself to be an organised and proactive Facilities Management Specialist with experience working in a corporate environment. I support the day to day running of the office, from workplace operations and vendor coordination to health & safety and facilities finance. I’m confident managing multiple priorities, working with different teams, and making sure everything runs smoothly behind the scenes. I have hands on experience with SAP, office logistics, and supporting a busy workplace of approx 500 employees. I take pride in being reliable, approachable, and getting things done efficiently, whether working independently or as part of a team.
Overview
17
17
years of professional experience
Work History
Facilities Management Specialist
SEFE Marketing & Trading
2025.01 - Current
- Coordinate daily facilities operations, liaising with building management, cleaning, and maintenance teams
- Manage and track service requests via ServiceNow, ensuring timely resolution of workplace issues
- Support office moves, desk setups, and internal relocations
- Fire Warden, First Aider, and Mental Health First Aider
- Raise and manage purchase orders via SAP; process invoices and resolve discrepancies
- Support budget tracking and monitor facilities expenditure
- Liaise with stakeholders and vendors to ensure effective service delivery
Front of House Administrator
SEFE Marketing & Trading
2018.07 - 2024.12
- Managed visitor access, security passes, and reception operations
- Coordinated meeting room bookings, catering, and setup
- Supported joiners, movers, and leavers (JML) processes
- Liaised with security, cleaning, and maintenance teams
- Managed inboxes and switchboard communications
Corporate Receptionist
OCS
2014.01 - 2018.01
- Managed reception with 2000+ visitors a month and building operations
- Liaised with tenants, contractors, and security teams
Corporate Receptionist
Portico Corporate Reception Management
2009.01 - 2014.01
- Delivered reception services across multiple corporate sites
- Managed meeting rooms, calls, and visitor systems
Education
GCSE's & A Levels -
Bishop Douglass
London, United KingdomSkills
- Facilities Management & Workplace Operations
- Health & Safety Compliance
- SAP Procurement & Financial Processes
- Vendor & Stakeholder Management
- Office Moves & Workplace Logistics
- ServiceNow / Helpdesk Systems
- Budget Tracking & Invoice Management
- Microsoft Office (Excel, Word, PowerPoint, Outlook)
Timeline
Facilities Management Specialist
SEFE Marketing & Trading
2025.01 - Current
Front of House Administrator
SEFE Marketing & Trading
2018.07 - 2024.12
Corporate Receptionist
OCS
2014.01 - 2018.01
Corporate Receptionist
Portico Corporate Reception Management
2009.01 - 2014.01
GCSE's & A Levels -
Bishop Douglass
References
Available upon request