KAYLEIGH HIGGS
Gloucester,gloucestershire
Summary
I am a kind and friendly person who can get along with most people. I have a polite mannerism when it comes to dealing with new people. I deal with a large range of different people on a daily basis in my job as a teaching partner at bridge training ltd. my goal is to always feel like I'm a welcoming person to them and for them to know I'm a good listener and good at advice and solving problems. I am a experienced server bringing enthusiasm, dedication, and exceptional work ethic. Trained in customer service. Highly versatile and adaptable to fast-paced, changing environments. From my experience with working in retail, going to school and working at bridge, I know that I am good at understanding people and helping others with their emotions. I'm a good listener and can deal well with difficult students without losing my patience.
Overview
2026
2026
years of professional experience
1
1
year of post-secondary education
Work history
Teaching assistant
bridge training ltd
Gloucester, Gloucestershire
09.2024 - Current
- Facilitated active learning environments with engaging teaching aids and resources.
- Supported classroom teacher with behaviour management, promoting a positive learning environment.
- Participated in parent-teacher meetings to discuss student progress and potential improvements.
- Led small group sessions for enhanced focus on challenging topics.
- Offered one-on-one guidance to struggling students for improved academic performance.
- Prepared classroom materials to facilitate efficient lessons.
- Provided additional support to students with special educational needs, ensuring inclusivity.
- Assisted in lesson planning for effective curriculum delivery.
- Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.
- Provided safe, stimulating classroom environments to maximise student engagement and attainment.
Customer Assistant tesco
Tesco Superstore
gloucester
08.2019 - 09.2024
- To be a customer assistant my responsibilities are to:
- Maintained smart, tidy appearance at all times, representing the store in a professional manner
- Answered customer queries in a polite and friendly manner, leading to increased customer satisfaction
- Approached tasks in an enthusiastic, flexible manner to ensure that the customers are satisfied
- Maintained clean, tidy and organised checkout areas
- Informed managers of issues with loss prevention and security
- Worked as team member, performing cashier duties, product assistance and cleaning.
Cafe Worker
hungry bean cafe
Gloucester
10.2018 - 02.2019
- To work in a café my responsibilities were:
- Helped kitchen staff prepare cakes, snacks and simple dishes by carrying out tasks such as ingredient preparation
- Kept café looking presentable and clean by clearing and deep cleaning tables after use
- Maintained excellent customer satisfaction by delivering attentive, helpful and friendly service
- Prepared tables for customers by laying cutlery, refilling condiments and cleaning surfaces
- Effectively and efficiently solved customer complaints to maintain customer satisfaction
- Input customer orders onto the till , ready for chef or bar preparations
- Assisted pot washers with cutlery, glass and utensil cleaning tasks when required
- Recorded orders and partnered with team members to serve food and beverages
- Transported all dirty tableware from dining room to dishwashing area for proper cleaning.
Health Care Assistant
NHS
Gloucester, England
06 2022 - 10 2022
- Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Delivered high-quality, dedicated care to clients with disability, consistently achieving individual care plan objectives.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Worked closely with nurses to maintain high levels of communication.
- Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
Education
function skills - maths and English
Tesco
Gloucester, Gloucestershire 01.2024 - 08.2024
Skills
- Customer service
- Well-organised multitasker
- Excellent communicator
- Careful and active listener
- Sharp problem solver
- Professional and friendly
- Use of teaching aids
- GCSE subject knowledge
- Social emotional learning
- Child protection awareness
- Safeguarding regulations compliance
- ICT literate
Timeline
Teaching assistant
bridge training ltd
09.2024 - Current
function skills - maths and English
Tesco
01.2024 - 08.2024
Customer Assistant tesco
Tesco Superstore
08.2019 - 09.2024
Cafe Worker
hungry bean cafe
10.2018 - 02.2019
Health Care Assistant
NHS
06 2022 - 10 2022
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