Kayleigh Gray

My duties at SSFC as bar and events manager is to ensure all match day and non match day events are executed as well as many other non bar and event tasks. I project managed the new building when i first was employed as manager.

There is 5 bars in total onsite and 6 food outlets which i manage and staff.

I do all the ordering, pricing, invoicing etc for the whole site.

I also organise all parties and corporate events.

I take care of all sponsors on match days who have corporate suits as well as some sponsorship queries.

I have around 30 staff to take care of, making sure hours are done weekly and staff are happy when at work.

I have a great relationship with all the staff and believe this is very important.

My duties and responsibilities at TGS were all accounts/office and admin.

I would reconcile all suppliers and customers accounts on sage line 50 as well as running the weekly payroll on instant payroll and all banking.

Making and receiving call from customers and suppliers , placing and taking orders.

All office duties included, invoicing, faxing and filling.

In this role my duties were to make sure all projects ran smoothly and was on 24/7 call to support all staff working around the country.

Most of the admin for this role was travel and accommodation documents as i had a team of merchandisers working around the country.

It was my job to book all travel and accommodation and deal with all expenses.

This role was an inbound call centre advisor for a kitchen and bathroom company.

Taking calls for orders and making dure deliveries were out on time.

In this role i was expected to upsell and hit targets monthly which i always achieved.

My role in this position was all office duties, filling, faxing and invoicing.

I also done some sage line 50 and instant payroll work and this is were is was initially trained on these software's.

Answering and making calls to customers and supplies making and receiving orders.

Inbound call centre advisor taking and processing orders for customers from the Littlewoods catalogue.

This was sometimes a challenging job having to deal with irate customers when orders didn't arrive on time.