Kayleigh Brown

• I successfully manage a team of 5–10 administrative staff and CCTV operators, providing clear direction and support.
• I oversee the execution and accuracy of reports and tasks completed by the team.
• I lead weekly management meetings to align on business goals and priorities.
• Cultivated strong relationships with clients to secure repeat business.
• I am responsible for the smooth day-to-day running of the main office, ensuring operations remain organised and efficient.
• I play a key role in maintaining seamless communication between departments
• Optimised resource allocation for increased profits.

Reason for wanting to leave: I am wanting to explore new ventures.

• I progressed from an Administrative Assistant to Supervisor within 1.5 years, demonstrating strong performance, adaptability, and leadership potential.
• I would supervise and support staff, ensuring team members are meeting expectations and delivering high-quality work.
• I would act as the first point of contact for Operations Managers on the road, responding quickly and effectively to urgent issues or requests.
• I was known as a reliable, go-to team member with comprehensive knowledge of the company’s operations—able to step into any role or task when needed.

Reason for wanting to leave: Promotion

• Served as the primary point of contact for customers regarding their credit card inquiries, ensuring a seamless and positive customer experience
• Addressed a wide range of customer questions and concerns, providing accurate information and resolving issues efficiently
• Demonstrated strong problem-solving skills by handling inquiries independently.
• Maintained high customer satisfaction by consistently delivering timely, clear, and effective solutions

Reason for leaving: I found a new role i wished to persue.

• Held a sales role focused on calling potential customers and promoting a change in their card machine provider
• Overcame challenges by building trust and rapport with skeptical customers through persistent follow-up and tailored solutions
• Developed strong relationships with customers quickly, creating a foundation of trust that led to successful product sales

Reason for leaving: Sales was not my calling.

• Scheduled technician appointments and coordinated the necessary stock and glass to ensure seamless service delivery
• Managed a variety of tasks daily, requiring effective prioritisation, multitasking, and time management to meet deadlines
• Thrived in a fast-paced environment, quickly adapting to challenges and learning to handle complex responsibilities under pressure

Reason for leaving: Wanted to try something new.

• Triaged patients to assess their needs, ensuring they received the most appropriate level of care.
• Managed the NHS Choose and Book service, efficiently scheduling hospital appointments for patients in a timely and organised manner
• Demonstrated excellent interpersonal skills by providing empathetic and supportive assistance to patients.

Reason for leaving: The Job was not suitable for me.

• Fulfilled a variety of roles, including training new staff, managing the till, preparing food, and handling customer complaints
• Thrived in a fast-paced environment where every day presented new challenges, keeping the work engaging and dynamic
• Demonstrated strong multitasking abilities
• Developed excellent problem-solving and communication skills

Reason for leaving: Wanted a different venture.