KAYLA MANGA
Bicester,Oxfordshire
Summary
Motivated and reliable A Level student with experience in retail, hospitality, and education. Skilled in customer service communication, and teamwork. Has eight GCSEs, including Maths and English. Some experience in digital marketing through managing social media and marketing as Managing and Marketing Director for a Young Enterprise team. Organised, adaptable, and eager to learn.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work History
Wrap-Around Assistant
St Edburg's CE Primary School
10.2024 - 04.2026
- Supported children's learning and development through engaging activities. Supervised play and ensured a safe, positive environment. Assisted with classroom organisation, maintained clean and orderly spaces, and demonstrated strong problem-solving, communication, and teamwork skills.
Seasonal Sales Associate
Calvin Klein Outlet
10.2024 - 01.2025
- Delivered excellent customer service by assisting customers with product selection, supervised fitting rooms, replenished stock, met sales targets, and worked effectively within a busy retail team.
Front of House Support Worker
Pizza Express
07.2024 - 10.2024
- Welcomed and served customers, communicated effectively with guests and colleagues, organised stock, and maintained cleanliness to enhance dining experience in a restaurant environment.
Education
The Cooper School
Bicester 09.2024 - 06.2026
The Bicester School
09.2019 - 06.2024
Skills
- Customer service
- Effective communication
- Teamwork
- Safeguarding
- Classroom organisation
- Problem solving
- Time management
- Organised
- Communicative
- Determined
- Performing arts proficiency
- Fashion and beauty
- Has a good understanding of Shona (a language widely spoken in Zimbabwe)
Languages
English
First Language
Qualifications
- GCSEs - Pearson Edexcel
- GCSEs - AQA
Certifications and Awards
- Enhanced DBS Certificate
- PREVENT Awareness Certificate
- Certificate in Safeguarding for Staff
- Certificate of Achievement - Company Programme, awarded by Young Enterprise
- Thinking Black Certificate of Completion
- Race for Macmillan Certificate, awarded by The Bicester School
- Work Experience Certificate, awarded by The Bicester School
- Academic Success in Drama Award, awarded by The Bicester School (received twice)
- Media Student of the Term, awarded by The Cooper School
- Religious Education (RE) Student of the Term, awarded by The Cooper School (received twice)
Timeline
Wrap-Around Assistant
St Edburg's CE Primary School
10.2024 - 04.2026
Seasonal Sales Associate
Calvin Klein Outlet
10.2024 - 01.2025
The Cooper School
09.2024 - 06.2026
Front of House Support Worker
Pizza Express
07.2024 - 10.2024
The Bicester School
09.2019 - 06.2024