Kayla Mand
Birmingham
Summary
Marketing and communications professional with experience supporting digital campaigns, client accounts, and agency coordination across multiple projects. Highly organised and detail-focused, with strong skills in stakeholder communication, reporting, and workflow management. Enthusiastic about developing expertise in paid media, SEO, and digital marketing, and confident working across fast-paced, cross-functional teams.
Overview
7
7
years of professional experience
Work history
People Coordinator
Inspired Thinking Group
2024.09 - 2026.02
- Produce, review, and manage employee communications and documentation, ensuring accuracy and consistency.
- Review and update company policies and internal processes, contributing to continuous improvement across the business.
- Support reporting and data analysis by pulling and reviewing key people metrics.
- Manage employee benefits administration, ensuring information is accurate and up to date.
- Coordinate internal events and initiatives in collaboration with Training & Development and senior stakeholders.
- Act as a central point of organisation, keeping tasks, deadlines, and information running smoothly across teams.
ITG Trainee
Inspired Thinking Group
2023.09 - 2024.09
- First point of contact for major client accounts, including Holland & Barrett, Pizza Hut, and Buzz Bingo, coordinating workflows and managing campaign deliverables.
- Assisted with digital campaigns and ad setup, gaining practical exposure to B2C and B2B campaigns and digital marketing platforms.
- Created and managed creative briefs, directed work to relevant teams, and quality-checked assets prior to delivery.
- Prepared market research and presentation decks to support campaign planning.
- Maintained strong relationships with internal teams and external stakeholders to ensure smooth communication.
Marketing & Creative Intern
1851 House
2023.04 - 2024.10
- Supported the Director of UK & Europe on marketing, creative, and promotional initiatives.
- Assisted with social media content creation and day-to-day marketing activity.
- Drafted and distributed press releases for new music releases.
- Attended meetings, captured notes, and supported follow-up actions to keep projects organised and on track.
Sales Consultant
Next Plc
2019.09 - 2023.08
Digital Explorers Programme
Tata Consultancy Services
2019.06 - 2019.06
Education
BA (Hons) - Marketing, Advertising & Public Relations (2:1)
Birmingham City University
A-Levels - Media Studies (A), Business Studies (B), Religious Studies (C)
Q3 Academy
Skills
Marketing & Professional Skills:
- Marketing content support and copy review
- Campaign and project support
- Stakeholder and agency coordination
- Asset and workflow management
- Reporting and data accuracy
Software & Tools:
- MS Office, Keynote
- Mondaycom, Synergist
- Familiar with Canva, Hootsuite, Sprout Social, Meta Business Manager
Core Strengths:
- Organisation and attention to detail
- Written communication
- Time management
- Collaboration
- Proactive and adaptable approach
Volunteering Experience
- Supported event organisation and fundraising initiatives for Showfighter and Birmingham & Solihull Women’s Aid.
- Contributed to marketing, social media promotion, creative assets, and stakeholder coordination, ensuring events ran smoothly and engaged audiences.
- Conducted market research, created feedback surveys, and analysed results to support future improvements.
- Developed transferable skills in project coordination, content management, and stakeholder communication, directly applicable to fast-paced marketing environments.
Timeline
People Coordinator
Inspired Thinking Group
2024.09 - 2026.02
ITG Trainee
Inspired Thinking Group
2023.09 - 2024.09
Marketing & Creative Intern
1851 House
2023.04 - 2024.10
Sales Consultant
Next Plc
2019.09 - 2023.08
Digital Explorers Programme
Tata Consultancy Services
2019.06 - 2019.06
BA (Hons) - Marketing, Advertising & Public Relations (2:1)
Birmingham City University
A-Levels - Media Studies (A), Business Studies (B), Religious Studies (C)
Q3 Academy