Kayisa Mhlanga

• Maintained punctual service for client collections, ensuring accurate location pick-up for optimum customer satisfaction.
• Supported physically challenged customers to enter and disembark vehicle safely.
• Checked oil and tyre pressure to support reliable vehicle function.
• Inspected vehicle and maintained road worthiness, carrying out periodic checks and requesting repairs.
• Minimised mechanical issues by adhering to vehicle maintenance schedules.
• Determined and collected fares according to meters.
• Calculated ride costs accurately, receiving cash payments and returning correct change.
• Cleaned vehicle's interior and exterior to meet high presentation standards.
• Delivered outstanding customer experiences with friendly and professional approach.
• Cared for customer safety by dropping off at secure locations.
• Utilised GPS navigation systems to optimise route planning.
• Arrived on time to customer appointments, maximising service efficiency.
• Stored passenger luggage and personal items to prevent damage.

Same as above

• Troubleshot problems with equipment and devices, tracing root causes and correcting problems.
• Troubleshot and repaired cable signal issues by replacing faulty cables, power supplies and associated equipment.
• Inspected communication infrastructure on [Timeframe] schedule to identify and document maintenance needs.
• Operated manual or powered digging equipment to prepare sites for installation work.
• Fitted cable structures securely according to telephone poles and underground duct networks.
• Tied and bundled cables to meet safety requirements for safe, secure results.
• Evaluated consumer services and equipment to enable optimised use and functionality.
• Documented installation, maintenance and repair activities for technical tracking and billing requirements.
• Observed work-at-height regulations to maintain safety standards during cable installations and repairs.
• Serviced telecommunications equipment to maintain good working order and function.
• Responded quickly to customer complaints, providing positive solutions to maintain satisfaction.
• Adhered to industry regulations to maintain compliant health and safety practices.
• Repaired cable infrastructures to restore function and limit customer connection issues.
• Maintained clear and complete records of installation, maintenance or repair actions.
• Displayed energy and enthusiasm in fast-paced environment.
• 
  
• Consistently arrived at work on time and ready to start immediately.

• Used active listening and relationship-building skills to assess customer needs, build rapport and deliver viable solutions.
• Carried out active selling from initial customer greeting.
• Demonstrated product usage and features to customers.
• Listened to customer problems, objections and concerns, offering tailored solutions.
• Negotiated and closed sales to secure profitable deals and contracts.
• Built rapport with new and existing customers to boost client retention.
• Demonstrated products to encourage purchases by showcasing features and benefits.
• Kept product knowledge up-to-date by attending regular training to deliver reliable information with confidence.
• Highlighted product features and benefits in line with customer needs, securing high-value sales.
• Used active listening and relationship-building techniques to assess customer needs and deliver viable solutions.
• Accepted card, cash and cheque payments in POS register system.
• Warmly greeted customers to establish positive first impressions.