Kayhan Yesıl
Maidenhead ,West Berkshire
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work history
Front of House Team Leader
Karadede
Izmir Cesme, Turkey
04.2018 - 09.2023
- Growing our own produce and life stock
- Worked closely with chef to provide tasty options for guests and changing the menu with in seasonal variations
- Tracked tables throughout meals to identify further sales opportunities.
- Encouraged repeat business by presenting clean and welcoming dining environment.
- Upsold sides and beverages to increase restaurant revenue.
- Delivered quality service by providing warm and welcoming environment.
Assistant Manager
ABC Limited TreeGuiness
Reading, West Berkshire
02.2008 - 01.2018
- Motivated management and staff teams to consistently deliver high quality, customer-focused service.
- Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands.
- Analysed consumer behaviour and adjusted product positioning and store layout accordingly.
- Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
- Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
Sales executive
NTL
Winnersh, West Berkshire
05.2004 - 11.2017
- Fostered positive relationships with customers to enhance loyalty and retention.
- Generated new leads and opportunities to maximise revenue.
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Built long-term relationships with customers and generated referrals from existing clients.
Education
Certificate of Higher Education - Hospitality and Management
Istanbul University
Istanbul Turkey 02/2001 - 12/2003
NVQ Level 2 - Personnel License
BIIAB
Reading Berkshire 02/2009 - 02/2019
Timeline
Front of House Team Leader
Karadede
04.2018 - 09.2023
Assistant Manager
ABC Limited TreeGuiness
02.2008 - 01.2018
Sales executive
NTL
05.2004 - 11.2017
Certificate of Higher Education - Hospitality and Management
Istanbul University
02/2001 - 12/2003
NVQ Level 2 - Personnel License
BIIAB
02/2009 - 02/2019
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