Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Ka Yan Yoki YUE

Reading,West Berkshire

Summary

Administrator with over 4 years of experience in bookkeeping and administration, proficient in managing financial data and negotiating cost-saving contracts. Achieved a 99% on-time dispatch rate while providing exceptional client support. Holds LCCI Level 1 certification in Bookkeeping, demonstrating a strong foundation in financial management.

Overview

13
13
years of professional experience
4
4
years of post-secondary education

Work history

Administrator

Provida
Reading
05.2022 - 06.2025
  • Resolved outstanding payments by proactively contacting customers and addressing inquiries.
  • Matched purchase orders to invoices with 100% accuracy.
  • Entered and reconciled financial data to maintain current account statuses.
  • Negotiated with vendors to secure cost savings and improved contract terms.
  • Generated invoices and tracked collections to accelerate payment cycles.
  • Delivered timely client support via email and phone.
  • Oversaw purchasing operations, monitored deliveries, and optimised inventory tracking.
  • Compiled essential data into spreadsheets to enhance understanding of business performance.

Warehouse Operation

AromaWork
Reading
02.2022 - 05.2022
  • Achieved 99% on-time dispatch rate by streamlining order preparation and packing processes.
  • Monitored inventory levels, labelled products, and minimised stock discrepancies.
  • Inspected incoming stock and maintained clean, safe warehouse environment.
  • Conducted regular stock counts and reported damaged items promptly.

Room Attendant

Voco Hotel
Reading, West Berkshire
05.2021 - 02.2022
  • Mentored new room attendants on company policies and cleaning procedures.
  • Cleaned and secured up to 16 rooms daily, ensuring compliance with company standards.
  • Addressed customer needs attentively to enhance overall experience.
  • Regularly polished furniture and fixtures to uphold attractive room appearance.
  • Maintained cleanliness of hotel rooms to elevate guest satisfaction.
  • Checked and restocked mini-bars daily for seamless guest experience.

Accounting Clerk

Colman Airflow Co. Ltd.
Hong Kong, Hong Kong
09.2012 - 09.2020
  • Resolved outstanding payments through effective communication with customers.
  • Processed payroll for 6 employees, ensuring accuracy in deductions.
  • Collected payments and reconciled purchase orders with invoices to maintain updated accounts.
  • Tracked invoice collections and handled information requests to ensure operational efficiency.
  • Managed accounts receivable duties, significantly reducing overall outstanding debts.
  • Minimised errors in customer billing, improving satisfaction rates.
  • Executed daily administrative tasks, including phone management and office supplies oversight, boosting productivity levels.
  • Created and edited complex data spreadsheets using Microsoft Excel.

Education

Grade 10 - Econime

American International School
Hong Kong
09.1998 - 07.2002

LCCI Level 1 - Book-keeping

HKCT
08.2012 - 09.2012

Skills

  • SAGE Accounts
  • Attention to Detail
  • Order processing
  • Reporting and documentation
  • Teamwork
  • Time management
  • Customer relationship management systems
  • Microsoft office suite proficiency
  • Highly organised
  • Basic accounting
  • Computer literacy

Languages

English
Upper intermediate
Cantonese
Native
Mandarin
Intermediate

Timeline

Administrator

Provida
05.2022 - 06.2025

Warehouse Operation

AromaWork
02.2022 - 05.2022

Room Attendant

Voco Hotel
05.2021 - 02.2022

Accounting Clerk

Colman Airflow Co. Ltd.
09.2012 - 09.2020

LCCI Level 1 - Book-keeping

HKCT
08.2012 - 09.2012

Grade 10 - Econime

American International School
09.1998 - 07.2002

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Ka Yan Yoki YUE