
Friendly and reliable retail and hospitality professional with strong customer service skills and hands-on experience in fast-paced environments. Confident communicator, team player, and quick learner with attention to detail. Holds a CPD-approved Level 2 Hygiene and Safety Certificate.
Beverage preparation
Multitasking
Handling customer complaints
Specialty coffee preparation
Understanding dietary restrictions
Coffee grinding techniques
Knowledge of coffee beans
Milk frothing
Espresso machine maintenance
Food preparation and safety
Product displays
POS system operation
Latte artistry
Inventory and stock management
Grinder calibration
Beer pouring proficiency
Cocktail preparation
Customer engagement
Night shift availability
Customer focus
Pricing and markdowns
Stock management
Positive attitude under pressure
Allergen awareness