Kaya Donohoe
Ipswich,Suffolk
Summary
Hi my name is Kaya, I'm a young ambitious person who's always looking to expand my knowledge and have the opportunities to try new things and roles. Detail-oriented professional with strong skills in data handling and problem solving. Proficient in Excel and adaptable to software changes, ensuring seamless integration of new technologies. Excellent communication skills and a proven ability to work effectively under pressure, both independently and as part of a team. Committed to leveraging these competencies to contribute to organisational success while pursuing opportunities for professional growth.
Overview
4
4
years of professional experience
Work history
Access To Health Administrator
NHS
Ipswich, Suffolk
2025.10 - Current
- Answer phone calls very frequently, resulting in excellent customer service.
- Resolved minor technical issues swiftly avoiding unnecessary delays in workflow.
- Manage emails on a day to day basis.
- Deal with very high priority requests coming from police, NHS workers, GOV workers, court orders, solicitors, and patient request.
- Assured privacy of patient data by enforcing stringent health information management policies.
- Lead a team where me and my colleagues collaborate to keep on top of the high level of request.
- Use of all Microsoft office applications.
- Successfully delivered on tasks within tight deadlines.
- Improved patient care by providing accurate medical histories and current health information.
- Ensured data protection compliance for sensitive health information.
Health information technologist
NHS
Ipswich, Suffolk
2023.05 - 2025.10
- Checking through patients data and correcting them if any problems occur.
- Use of Microsoft office applications.
- Data handling through Excel and many more applications used through the NHS
- Answered questions from patients, clinicians and researchers accessing medical records.
- scanning medical records onto a data system.
- Addressed queries from patients regarding their personal health records promptly, boosting customer satisfaction levels.
- Collaborated with healthcare providers to verify the accuracy of recorded data.
Content creator
myself
Ipswich, Suffolk
2024.09 - Current
- Collaborate with many brands.
- Produced high-quality videos using editing software.
- Developed catchy phrases for social media content.
- Produced engaging headlines to capture target audience.
- Communicate with brands.
- Growing my account to millions of viewers.
Waiter
milsomskesgrave hall
Ipswich, Suffolk
2022.02 - 2022.12
Education
GCSEs - General Secondary Education
Northgate High School
Ipswich, Suffolk 09/2016 - 07/2021
NVQ Level 3 - Sport
Afc Sudbury football college
Sudbury, Suffolk 09/2021 - 07/2023
Skills
- Handling data
- Analytical skills
- Health data analysis
- Handling emails
- Customer service
- Administration
- Skills with Excel
- Skills in many Microsoft applications
- Adaptable to software changes
- Good communication skills
- Problem solving
- Attention to detail
- Good at working in a team
- Good speaker
- Can work under pressure
- Fast and dedicated learner
Timeline
Access To Health Administrator
NHS
2025.10 - Current
Content creator
myself
2024.09 - Current
Health information technologist
NHS
2023.05 - 2025.10
Waiter
milsomskesgrave hall
2022.02 - 2022.12
GCSEs - General Secondary Education
Northgate High School
09/2016 - 07/2021
NVQ Level 3 - Sport
Afc Sudbury football college
09/2021 - 07/2023