Summary
Overview
Work history
Education
Skills
Timeline
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KAY KAREN JASMIN

London,United Kingdom

Summary

A dedicated jewellery professional with a strong foundation in Gemology and extensive experience in luxury retail, bespoke production, and client relationship management. Proven track record in managing high-value sales and overseeing the full lifecycle of custom jewellery. Adept at sourcing premium diamonds and delivering exceptional service.

Overview

7
7
years of professional experience

Work history

Production Manager

Heera Diamonds
London, UK
02.2024 - 05.2025
  • Recognised as a top 5 sales performer in 2024, consistently exceeding targets from the first month.
  • Promoted to oversee jewellery operations across two Hatton Garden branches, ensuring precision and efficiency in the custom order process.
  • Collaborated closely with clients, in-house designers, and artisans to translate client visions into technically sound and visually exceptional jewellery pieces.
  • Supervised and supported over £350K in monthly sales, mentoring junior team members, including one promoted to Production Manager of another branch.
  • Managed critical stages of fulfilment, from precise inventory checks and diamond sourcing to detailed quality assurance and timely order execution.

Freelance Social Media Marketing Manager

Melamor
Remote
10.2023 - 07.2024
  • Developed lifestyle-led campaigns for a fashion brand, aligning with seasonal trends.
  • Increased brand visibility and engagement through influencer outreach and creative content.

Programme Producer

Asia House
London
10.2022 - 02.2023
  • Coordinated guest logistics, speaking scheduling, and event operations across business and cultural programmes.
  • Worked closely with media and internal teams to ensure smooth delivery under shifting timelines, developing a practical, detail-oriented approach to managing public-facing events in dynamic settings.

Research & Media Assistant (Intern)

KRA Group
Kuala Lumpur, Malaysia
08.2018 - 10.2019

Shadowed the CEO of the firm, coordinating schedules, meetings, and interviews, and worked as a press attaché during foreign trips.

Education

Graduate Diamonds -

Gemological Institute of America

Master of Science - The Political Economy of Emerging Markets

King's College London

CORE Curriculum -

Harvard Business School Online

Bachelor of Arts - Politics And International Studies

University of Warwick

Skills

  • Jewellery & Retail: Bespoke production High-ticket sales Gemstone handling Quality control Inventory management
  • Digital & Technical: Microsoft Office Adobe Photoshop POS systems Content scheduling tools
  • Marketing & Strategy: Campaign planning Influencer outreach Messaging alignment
  • Soft Skills: Communication Adaptability Client care Leadership

Timeline

Production Manager

Heera Diamonds
02.2024 - 05.2025

Freelance Social Media Marketing Manager

Melamor
10.2023 - 07.2024

Programme Producer

Asia House
10.2022 - 02.2023

Research & Media Assistant (Intern)

KRA Group
08.2018 - 10.2019

Graduate Diamonds -

Gemological Institute of America

Master of Science - The Political Economy of Emerging Markets

King's College London

CORE Curriculum -

Harvard Business School Online

Bachelor of Arts - Politics And International Studies

University of Warwick
KAY KAREN JASMIN