KA WAI GARY PONG

Department : Warehousing Team

I provided the following warehouse and logistics services:

• Perform daily warehouse duties included receiving, packing and dispatching process for shipment orders in a fast-paced working environment, continually exceeding warehouse targets.
• Responsible for the picking and packing of over 2,000 items per day.
• Played a key role in the order fulfilment process by receiving picked items from the team, accurately sorting them by order, verifying item details (e.g. type, size, quantity), and efficiently completing packing to meet tight deadlines.
• Maintained close coordination with the office team to process customer order amendments and report updates promptly.
• Assisted the goods-in team with unloading deliveries (up to 25kg per box) and ensured accurate put-away of stock.
• Strictly adhered to health and safety guidelines, keeping the workspace clean and organized. (e.g. regularly clearing empty boxes and recycling appropriately)
• Investigated and resolved missing item cases by conducting stock searches and updating warehouse systems accordingly.
• Compiled and provided accurate KPI data to supervisors for monthly performance reporting.

Department : Warehousing Team

I provided the following warehouse and logistics services:

• Coordinate to handle a large amount of stocks in peak season and ensure delivery on time.
• Provide a full warehousing service for different commercial clients such as COTY, GRAFF, CIRE TRUDON.
• Provide housekeeping service such as stock put away, weekly stock cycle count and reporting to customer service team.
• Communicate with customer service team for reporting all the damaged and missing stock.
• Forecast storage and resourcing needs for optimising warehouse usage.
• Ensure to comply with the internal policy and guidelines including Healthy and Safety policy.
• Train and lead the junior colleagues for increasing operation efficiency.

Department : Warehouse Team

I provided the following warehouse and logistics services:

• To handle daily worldwide orders (online store) from sales team.
• Assign daily packing duties to packing staff.
• Ensuring all the outbound orders are dated to our related customers.
• Maintaining all the daily stock inbound duties and ensuring stock levels are well controlled.
• To Arrange all the daily outbound orders to our related couriers for delivery such as DHL, Fedex etc.
• Giving fully supports to packing staffs by performing packing process such as order list sorting and packing jobs which in heavy loaded.