Summary
Overview
Work history
Education
Skills
Custom
Affiliations
Languages
Timeline
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Kavya Harikumar

CAMBRIDGE,United Kingdom

Summary

Motivated masters student seeking part-time work in customer service. Eager to leverage exceptional communication and problem-solving abilities to achieve high customer satisfaction. Strong focus on providing outstanding service and enhancing the overall shopping experience. Reliable Crew Member with dynamic and flexible style. Completes high-volume orders to meet service targets. Shares strong food preparation and safety knowledge.

Overview

4
4
years of professional experience

Work history

CREW MEMBER

McDonalds
COCHIN , INDIA
01.2022 - 07.2024
  • Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
  • Ensured customer satisfaction with prompt and accurate order fulfillment.
  • Resolved customer complaints quickly, restoring trust in our service quality.

Psychology intern

AVM HOSPITAL
Cochin, INDIA
06.2023 - 01.2024
  • Conducted initial client assessments to determine psychological needs.
  • Provided therapeutic support for improved mental health outcomes.
  • Coordinated with multi-disciplinary teams to ensure holistic care.
  • Assisted in the creation of treatment plans, enhancing patients' wellbeing.

RETAIL ASSISSTANT

MORE RETAIL STORES
COCHIN, INDIA
02.2020 - 04.2021
  • Delivered excellent customer service by answering queries and providing product information.
  • Managed inventory for streamlined store operations.
  • Ensured visual merchandising standards with regular display updates.
  • Boosted sales through suggestive selling techniques.

Education

MSc Psychology - Sciences

ANGLIA RUSKIN UNIVERSITY
Cambridge, Cambridgeshire
09.2024 -

BSc Psychology - Science

Kuriakose Elias College
India
06.2020 - 03.2023

Skills

  • 80%
  • Customer service
  • Food safety understanding
  • Cash handling
  • Product knowledge
  • Communication proficiency
  • Conflict resolution
  • Point-Of-Sale systems
  • Good physical stamina
  • Time management
  • Order processing
  • Equipment maintenance
  • Product upselling
  • Safety procedures
  • Energy efficiency
  • Menu memorisation
  • Cleaning expertise

Custom

  • READING
  • DANCING

Affiliations

  • READING
  • DANCEING
  • TRAVEL

Languages

English
Fluent
Hindi
Advanced
Malayalam
Proficient (C2)
Tamil
Upper intermediate

Timeline

MSc Psychology - Sciences

ANGLIA RUSKIN UNIVERSITY
09.2024 -

Psychology intern

AVM HOSPITAL
06.2023 - 01.2024

CREW MEMBER

McDonalds
01.2022 - 07.2024

BSc Psychology - Science

Kuriakose Elias College
06.2020 - 03.2023

RETAIL ASSISSTANT

MORE RETAIL STORES
02.2020 - 04.2021

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Kavya Harikumar