Kavitha K
London
Summary
Experienced Test Analyst with knack for identifying software issues and improving system performance. Led multiple projects to successful completion, enhancing overall testing processes and reducing defect rates. Known for clear communication and team collaboration, driving quality assurance and ensuring robust software delivery.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Test Analyst
Vodafone-TRANTHICS INFOTECH PRIVATE LIMITED
London
11.2021 - 11.2024
- Experience in Software development life cycle in complex Enterprise applications and integration projects at various levels
- Developed and executed comprehensive test plans for a new software release, resulting in a 95% defect detection rate and a 20% reduction in post-release issues
- Collaborated with developers to identify and resolve software defects, resulting in a 30% decrease in overall defect count and a 15% improvement in software quality
- Functional testing, System testing, Smoke testing, Sanity testing, End to-End, User Acceptance testing (UAT) and Regression testing
- Experience of manual API testing using Postman
- Verify data integrity by examining data source providers and interfacing with SQL database
- Developed and maintained automated test scripts using Selenium/python, resulting in a 50% reduction in testing time and a 25% increase in testing coverage
- Experienced in Cross browser testing using TestNG
- Identified and documented software defects using JIRA, resulting in a 90% resolution rate within the designated timeframe
- Effective communication and collaboration skills
Technical support executive
HCL Technologies
01.2019 - 09.2021
- Resolved complex technical issues by using problem-solving skills.
- Provided excellent customer service for improved client satisfaction.
- Minimised system downtime with regular preventive maintenance.
- Liaised closely with network engineers to ensure smooth operations.
- Assisted in developing helpdesk procedures for streamlined operations.
- Supported end-users remotely whilst ensuring minimal disruption to their work.
- Achieved target ticket response and resolution times through focused planning and prioritisation.
- Maintained quality control by defining and documenting operating procedures.
- Developed software and systems solutions tailored to client and customer needs.
Education
Bachelor of Engineering B. E - Electrical and Electronics
Tagore Engineering College
INDIA 09.2007 - 05.2011
Skills
- Test planning
- Execution
- Jira
- Selenium
- Core Java
- TestNG
- Postman
- API
- Agile
- SQL
- Python
Certification
- ISTQB FOUNDATION LEVEL TESTER
- Automation Testing Using Java with Selenium
- SDET ONLINE TRAINING
- Manual Testing with API and SQL
Accomplishments
WOMEN COMMITTEE LEAD AND MEMBER Tagore Engineering Hosting and Organizing events to empower and support women in the tech industry. I was organized an event titled"Inspiration on Demand" where I presented inspiring videos and stories of women who have made significant contributions to the tech industry.
Languages
English
Tamil
Timeline
Test Analyst
Vodafone-TRANTHICS INFOTECH PRIVATE LIMITED
11.2021 - 11.2024
Technical support executive
HCL Technologies
01.2019 - 09.2021
Bachelor of Engineering B. E - Electrical and Electronics
Tagore Engineering College
09.2007 - 05.2011
- ISTQB FOUNDATION LEVEL TESTER
- Automation Testing Using Java with Selenium
- SDET ONLINE TRAINING
- Manual Testing with API and SQL
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