Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
Generic

Kavinayah Amalan

Chessington

Summary

I am a highly motivated Business Management graduate with a 2:1 Honours degree from the University of Greenwich, I bring over three years of experience within the retail and food industries, where I honed my communication, organisational, and problem-solving skills.My experience managing my family business had provided me with valuable insight into employee satisfaction, recruitment process, and workforce engagement, driving improvements in both customer and employee experiences.With a specialisation in International Human Resource Management, my dissertation focused on company culture, employee perspectives, and satisfaction -Key areas in recruitment. I am eager to apply my skills and passion for people management to contribute to a recruitment team, ensuring the best talent is identified and placed within dynamic organisations.

Overview

3
3
years of professional experience

Work history

Sales assistant

Marks & Spencer
04.2023 - Current

At Marks and Spencer, I am responsible for replenishing stock and maintaining displays to company standards in an effective and efficient manner honed my communication skills by constructively resolving customer queries and helped improve sales by leveraging product knowledge to engage with target markets, recommend products, and boost store revenue. I also help manage store inventory through regular stock counts and contribute as a member of education team. Additionally, I developed financial skills by accurately operating tills and processing transactions, and I actively collaborate with team members to enhance overall store operations.

Manager

Chicken World - Maldon Manor
09.2021 - Current

I am accountable for managing key documentation to ensure compliance and smooth operations, as well as training employees to meet company standards.My role involves managing invoices, reviewing business expenditures and conducting stock checks to maintain optimal inventory levels.I actively engage with customers and work on tills to uphold high standards of service through exceptional communication skills and product knowledge. Additionally, I support employees by addressing their needs and aligning them with company goals, while coordinating buying, merchandising and supplier relations to drive overall business efficiency.

Education

Bachelor of Arts - Business Management

University of Greenwich
09/2021 - 07/2024

A-Levels - BTEC Business , BTEC Media

Ellen Wilkinson School for Girls

GCSEs -

Ellen Wilkinson School for Girls

Skills

    Microsoft office
    Project Management
    Communication skills
    Time Management
    Problem Solving
    Adaptability
    Leadership and Collaboration

    Research skills
    Interpersonal skills
    Critical thinking
    Qualitative data analysis skills

    Negotiation skills
    Emotional intelligence

    Sales Skills

    Organisational skills
    Emotional intelligence



Affiliations

• Trained lifeguard: • Bronze Level certification • Completed Level 8 training.

Accomplishments

    Envision community apprentice programme (10-month apprenticeship project): • Designed and conducted workshops to improve teaching techniques for children with learning disabilities. • Won a GRIT award for leadership from the former deputy mayor. • Developed problem- solving skills through navigating sensitive topics. • Managed the Budgeting process.

Languages

English
Native
Tamil
Fluent

Timeline

Sales assistant

Marks & Spencer
04.2023 - Current

Manager

Chicken World - Maldon Manor
09.2021 - Current

Bachelor of Arts - Business Management

University of Greenwich
09/2021 - 07/2024

A-Levels - BTEC Business , BTEC Media

Ellen Wilkinson School for Girls

GCSEs -

Ellen Wilkinson School for Girls
Kavinayah Amalan