Kavia Kavia
Bangor,Gwynedd
Summary
Accomplished professional with a strong focus on customer service excellence and leadership competence. Demonstrates expertise in business development, team motivation, and scheduling coordination. Skilled in staff development and ensuring compliance with health and safety regulations. Committed to leveraging these skills to drive organisational success and foster a productive work environment.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Supervisor
Greggs Bakery
Bangor, Gwynedd
2025.05 - Current
- Reduced workplace conflicts through effective communication and negotiation skills.
- Facilitated monthly training sessions for enhanced staff performance.
- Promoted a safe work environment by enforcing strict adherence to safety regulations.
Team Member
KFC
Bangor, Gwynedd
2024.10 - 2025.06
- Delivered orders promptly, ensuring high levels of customer satisfaction.
- Managed cash register transactions for accurate record keeping.
- Collaborated effectively with team members to meet project deadlines.
- Reduced waste by implementing recycling initiatives.
Manager
Kebaby House
Bangor, Gwynedd
2022.09 - 2024.09
- Optimised resource allocation for increased profits.
- Developed accurate sales forecasts for improved strategic planning.
- Monitored health and safety measures for guaranteed compliance.
- Health and Safety Level 2 Certified.
Cleaner
Premier Inn Hotel
Bangor, Gwynedd
2023.05 - 2023.10
- Secured premises at end of shift, ensuring safety of all areas.
- Implemented sanitation procedures with industrial cleaning equipment in factory settings.
- Ensured the provision of clean towels and toiletries for guest satisfaction in hotel suites.
Care assistant
HC Wales
Bangor, Gwynedd
2022.09 - 2022.12
- Aid in mobility exercises which resulted in improved physical strength among elderly residents.
- Monitored vital signs of patients for early detection of health complications.
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
Education
Bachelor of Science - Biology
Bangor University
Bangor 2022.09 - 2025.06
Skills
- Customer services excellence
- Leadership competence
- Business development
- Team motivation
- Scheduling coordination
- Staff development
- Health and Safety regulations
Certification
Health and Safety Level 2 Certificate
Languages
English
Fluent
Hindi
Fluent
Punjabi
Fluent
Timeline
Supervisor
Greggs Bakery
2025.05 - Current
Team Member
KFC
2024.10 - 2025.06
Cleaner
Premier Inn Hotel
2023.05 - 2023.10
Manager
Kebaby House
2022.09 - 2024.09
Care assistant
HC Wales
2022.09 - 2022.12
Bachelor of Science - Biology
Bangor University
2022.09 - 2025.06