Summary
Overview
Work History
Education
Skills
Interest
Timeline
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Kaung Oak Soe

Kaung Oak Soe

North Greenwich,United Kingdom

Summary

Dedicated professional with a strong work ethic and proven adaptability, excelling in customer service and relations. Demonstrates exceptional teamwork, responsibility, and communication skills, ensuring effective collaboration and client satisfaction. Adept at time management and organisation, with comprehensive product knowledge and menu upselling expertise. Committed to leveraging skills for career advancement and continued contribution to team success.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work History

Team Member

Waffle Meister
London
11.2024 - 12.2024
  • Delivered high-quality customer service in a fast-paced environment.
  • Collaborated with team members to streamline operations during peak hours, ensuring prompt service and high product quality.
  • Assisted in stock management, maintaining inventory levels and reducing waste.
  • Processed customer transactions efficiently while maintaining a friendly and welcoming atmosphere.
  • Prepared various types of waffles, milkshakes, milk tea, and served ice cream to customers.
  • Achieved bonus sales target for 7 consecutive days.

General Assistant

Riley Sports Bar
London
08.2024 - 10.2024
  • Greeted and seated guests in a friendly manner, ensuring a welcoming atmosphere.
  • Took orders accurately and promptly, providing recommendations when necessary.
  • Multi-tasked by taking orders, delivering food, and managing guest needs promptly.
  • Accurately processed guest payments, credit, and debit transactions.
  • Collaborated with co-workers to ensure smooth operation, including coordination with kitchen staff and bartenders.
  • Maintained an understanding of drink menus to ensure accurate and efficient service.

Waiting Staff

Escape Café
04.2023 - 06.2023
  • Greeted customers and showed them to their tables.
  • Prepared tables, ensuring cleanliness and readiness.
  • Maintained menu knowledge, informed customers of specials, and took orders.
  • Checked food quality before serving.
  • Delivered food and beverages timely.
  • Ensured customer satisfaction and handled complaints.
  • Delivered checks and processed payments.
  • Adhered strictly to food, sanitary, and safety standards.

Customer Service Assistant

SP Bakery
Yangon
09.2022 - 03.2023
  • Created a welcoming customer experience at the bakery counter.
  • Handled high volumes of transactions and inquiries during peak hours.
  • Proactively addressed customer needs and built customer loyalty.
  • Managed cash transactions and retail sales efficiently.

Education

Bachelor of Arts - Business Enterprise & Innovation Management

University of Coventry
United Kingdom
09.2023 - 05.2024

Skills

  • Work Ethic
  • Adaptability
  • Teamwork
  • Responsibility
  • Time Management
  • Organisation
  • Communication
  • Customer Service
  • Customer relations
  • Product knowledge
  • Menu upselling

Interest

  • I enjoy the outdoors and nature and have participated in several local conservation projects.
  • I love reading novels and biographies the most.
  • I also enjoy playing sports such as football and chess, and socialising with friends and family as much as possible.

Timeline

Team Member

Waffle Meister
11.2024 - 12.2024

General Assistant

Riley Sports Bar
08.2024 - 10.2024

Bachelor of Arts - Business Enterprise & Innovation Management

University of Coventry
09.2023 - 05.2024

Waiting Staff

Escape Café
04.2023 - 06.2023

Customer Service Assistant

SP Bakery
09.2022 - 03.2023

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Kaung Oak Soe