Katy Turnbull
Dorchester
Summary
Friendly and approachable, with strong communication skills that ensure positive interactions and smooth operations. Committed to creating a positive atmosphere to any job role.
Currently in final year of studying Journalism and Communications at Cardiff University- graduating in July 2025.
Degree has been incredibly insightful whilst igniting a strong passion for current affairs and using new innovative digital technology to broadcast and write news to the world.
Grade 8 Music Theatre awarded by London College of Music.
TV/Stage Appearances-
Appearance in Joseph and the Technicolour Dream Coat West End Tour 2015.
Appearance in BBC News 2025.
Overview
7
7
years of professional experience
Work History
The Beach Shack
Seaside leisure LTD
Weymouth , Dorset
04.2018 - 10.2019
- Maintained high levels of customer service by promptly addressing guest queries.
- Enhanced guest satisfaction with prompt and attentive service.
- Handled complaints in a professional manner to maintain brand reputation.
- Assisted colleagues during peak hours for smooth operations.
- Adhered to health and safety regulations, ensuring a safe environment for guests.
The Kings Arms
Stay Original Company
Dorchester , Dorset
09.2020 - 05.2021
- Maintained clean and organised front of house area to welcome customers.
- Ensured customer satisfaction by delivering excellent service.
- Enhanced dining atmosphere with friendly and attentive customer service.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
Jurassic Rocks Cafe
Seaside Leisure LTD
Weymouth , Dorset
06.2021 - 09.2024
- Barista trained.
- Delivered exceptional service to customers for their enjoyment and comfort.
- Improved customer service by implementing new procedures and protocols.
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
- Provided excellent customer service leading to repeat business and customer loyalty.
Work Experience
Bower Grove School
Maidstone, Kent
01.2025 - 02.2025
Assisting the children so that they could get the best classroom experience.
Education
Bachelor of Arts - Journalism and Communications BA
Cardiff University
Cardiff 09/2022 - 07/2025
A-Levels - English Literature, Law, Sociology, EPQ
Thomas Hardye School
Dorchester 05.2022
GCSEs - All GCSEs acquired
Thomas Hardye School
Dorchester 05.2020
Skills
- Social media
- Patient and resilient
- Confident
- Willing to learn new skills
- Reliable
- Public Speaking
Accomplishments
- Social Media Secretary for University netball team.
- Social Secretary of Cardiff University Politics Society- managing the social media pages for the society, hosting a variety of engaging events throughout each semester.
- Student radio.
Timeline
Work Experience
Bower Grove School
01.2025 - 02.2025
Jurassic Rocks Cafe
Seaside Leisure LTD
06.2021 - 09.2024
The Kings Arms
Stay Original Company
09.2020 - 05.2021
The Beach Shack
Seaside leisure LTD
04.2018 - 10.2019
Bachelor of Arts - Journalism and Communications BA
Cardiff University
09/2022 - 07/2025
A-Levels - English Literature, Law, Sociology, EPQ
Thomas Hardye School
GCSEs - All GCSEs acquired
Thomas Hardye School
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