Summary
Work History
Education
Skills
Timeline
Generic
Katy Thomas

Katy Thomas

Plymouth,Plymouth

Summary

Motivated GCSE student in Travel and Tourism with strong communication, customer service, and problem-solving skills. Demonstrates adaptability in handling requests, feedback, and age-check procedures. Developed expertise in customer care, payment processing, cash handling, and ID verification. Committed to delivering efficient, high-quality service and contributing to team success.

Work History

N/A

N/A
Plymouth, Devon
  • Processed customer transactions accurately and efficiently, maintaining a high level of service.
  • Processed payments by cash, cheque, or card to complete transactions.
  • Actively listened to customers to fully understand requests and address concerns.
  • Consulted with customers to help with purchasing decisions.
  • Engaged with customers to gather feedback, using insights to improve service and resolve issues.
  • Assessed customer IDs when selling age-restricted goods.
  • Protected customer purchases by wrapping and bagging items.

Education

GCSEs - Travel and Tourism

City College Plymouth
Plymouth
2026 - Current

Skills

  • Transaction accuracy
  • Payment processing
  • Cash handling
  • ID verification
  • Reservation systems
  • Travel booking
  • Customer service
  • Customer engagement

Timeline

GCSEs - Travel and Tourism

City College Plymouth
2026 - Current

N/A

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Katy Thomas