Katy Moon

I lead a multinational team of Systems Support Analysts across India, the UK, and Ireland to deliver global employee support while driving the day-to-day operations of our core finance systems, including Oracle eBusiness Suite. By partnering closely with finance teams, I ensure seamless system operations and act as a trusted point of contact for troubleshooting and issue resolution. A key aspect of my role involves bridging the gap between technical and non-technical stakeholders, translating complex system issues into clear solutions while managing cross-functional communication channels.

Key milestones:

• Partnered with Atlassian team to develop Slack bots automating system access requests into Jira, ensuring SOX-compliant accountability and enhancing audit tracking.
• Optimised Jira workflow architecture to streamline operations and significantly increase team functional density.
• Driven by user feedback, continuously analysed system performance metrics to safeguard high availability and deliver a seamless, uninterrupted end-user experience.
• Aligned with HR and Technology to manage user access and permissions, upgrading internal governance controls to support US public market entry.
• Governed identity and access management (IAM) protocols for employee transitions (Joiners, Movers, Leavers), collaborating with Internal Controls and Audit to maintain rigorous audit standards enforced throughout the team.
• Driven by a passion for operational efficiency and technical precision, I have consistently accelerated system automation and cross-platform integrations at Flutter, modernising workflows and maximising productivity business-wide.
• Empowered my team’s technical capabilities by authoring comprehensive Standard Operating Procedures (SOPs) and delivering tailored training through both informal mentoring and structured, formalised sessions.

• Supported finance users by troubleshooting and resolving system issues, ensuring minimal disruption to operations.
• Using Jira, Slack, email and Zoom, responding to user issues and requests from across the wider business which includes speaking to people in non-technical roles as well as those with a good knowledge of the systems.
• Supporting day-to-day operations of finance systems, including Oracle eBusiness Suite, Hubble, Glantus (OCR invoice processing), and FIS (TMS).
• Liaised with Technology and HR teams to grant user access and appropriate permissions, ensuring compliance with company policies.
• Improved system productivity and integration with other business systems, leveraging passion for efficiency and detail to drive enhancements.
• Working with Internal Controls and Audit on all requests related to Joiners, Movers and Leavers.

• Processed invoices and payments quickly and accurately, maintaining precise up-to-date company finances.
• Processed supplier invoices, ensuring accurate posting to correct nominals for reliable financial reporting.
• Prepared and issued remittance advices to suppliers, confirming payment details to enhance supplier relations.
• Generated aging reports to identify overdue accounts and facilitate timely collections.
• Reconciling one of the company's bank accounts, ensuring that all incoming and outgoing payments were tied back to transactions on the ledger, I used Insight/Hubble reports to assist me with this additional role.
• Monthly reconciliation of the travel and accommodation balance sheets.
• Recorded and posted journal entries in the General Ledger to maintain accurate financial records.
• Organised and maintained filing system for digital and physical documents to ensure easy retrieval.
• Scanning and sorting invoices for electronic storage.

• Managed purchase ledger duties, processed invoices, and reconciled supplier statements for accurate record-keeping.
• Reviewed and improved purchase ledger processes, implementing changes that increased efficiency and reduced errors.
• Contributed to the development of financial policies and procedures, enhancing control over purchase ledger activities.
• Managed and quickly responded to queries and concerns within Purchase Ledger mailboxes.
• Maintained an organised filing system for all purchase ledger documents, aiding in quick retrieval and efficient record keeping.

• Inputted invoices into Oracle and Sage systems to ensure accurate financial records.
• Raising Purchase Orders, which I can then match to invoices once they arrive.
• Assessed company cash flow to ensure funds were available for timely invoice payments.
• Performed reconciliations of bank accounts to verify transaction accuracy and integrity.
• Performed balance sheet reconciliations and posted journals to the General Ledger for accurate financial reporting.
• Produced aging reports and managed trial balances to assess outstanding receivables.
• Implemented procedures that streamlined expense claims and established a weekly cost monitoring system for project-related purchases.
• Monitored foreign exchange rates to facilitate the purchase of currency at competitive prices.
• Managed petty cash, filed documents, and scanned and sorted invoices for electronic records.
• Covering Sales Ledger, including applying receipts and answering customer queries regarding their account.