Summary
Overview
Work history
Education
Skills
Timeline
Hi, I’m

Katy Lockey

Folkestone,Kent
Katy Lockey

Summary

Personable and motivated all-rounder, with strong interpersonal skills and a lifetime of diverse work experience, looking for flexible work in Folkestone.


I am organised and enthusiastic with expertise in retail, from detailed behind-the-scenes operations to modeling outstanding shop floor management and memorable customer service.


With over a decade’s experience running every aspect of my own businesses, alongside various community projects and raising my children; I have strong attention to detail, time management, and collaboration skills. I have a proven track record of working happily both under direction as well as my own initiative.


I have proven to be reliable and trustworthy in my past roles, including 11 years as a charity trustee for Harbour Church, overseeing the management of resources, policies, and employment and carrying out the charity’s purposes for the public benefit.


My online business became my sole income during a period of ill health, numerous surgeries, and the pandemic. I am delighted with how it has grown, and its flexibility around family life. Now I am back in good health I am looking for long-term, part-time work that allows me to be present for my school-aged children, which will allow me to scale back the business.

Overview

29
years of professional experience
6
years of post-secondary education

Work history

Milk & Moon
Folkestone, Kent

Own Retail Business
09.2016 - Current

Job overview

  • Managing finances and accounts
  • Running in-person markets and events
  • Customer services and customer experience management
  • Website design and maintenance
  • Social media brand management audience of 25,000+
  • Managing freelancers over product launches and projects
  • Managing employed staff member
  • Product design
  • Managing budgets and delivering products for subscription boxes on a monthly schedule
  • Meeting deadlines for PR, Manufacturing lead times, and product development on schedule
  • Working with manufacturers in the UK and globally


Take Up Space Festival Folkestone
Folkestone, Kent

Founder and organiser
04.2019 - Current

Job overview

  • Founder and organiser
  • Securing funding for Arts Festival 2020 budget was £38,000
  • Curating and organising a week of public events in 2020 and again in 2023 to celebrate International Women’s Day in Folkestone
  • Writing and commissioning community projects
  • Managing artists, freelancers, partner relationships, and volunteers
  • Planning and executing upwards of 40 events over 2 festivals including live music, theatre, performance, markets, workshops, and more.
  • Managing budget
  • Managing Marketing and PR
  • Partnered with Creative Folkestone, Folkestone Fringe A:Dress, and more.
  • Mentoring young curators

The Folkestone Women’s Forum
Folkestone, Kent

Founder and organiser
01.2016 - Current

Job overview

  • Founder and organiser
  • Organising monthly community events for the last 8 years in Folkestone
  • Promotion and audience engagement, Hostess
  • Social media, website, and mailing list management
  • Fundraising
  • Co Curation Of Women Rising, Folkestone’s 2019 International Women’s Day festival
  • Director and organiser of Take Up Space festival, Folkestone’s International Women’s Day festival 2020, 2023
  • Branding, Graphic Design
  • Working with the WOW festival at the Quarterhouse 2016, 2017, and2018
  • Leading workshops

Milk & Moon
Folkestone, Kent

Antenatal Teacher
10.2017 - 03.2020

Job overview

  • Teaching 1:1 and group antenatal courses for expectant couples
  • Working in client’s homes and in ‘classroom’ spaces
  • Tailoring teaching and courses for individual circumstances
  • I closed this business during the pandemic as focus was on home schooling and running the online business

PS Breastfeeding
Folkestone, Kent

Shepway District Lead
09.2015 - 05.2018

Job overview

  • Managing KCC-commissioned breastfeeding services across Shepway
  • Recruiting, managing, and training a team of 30 Volunteer breastfeeding supporters across the district
  • Managing the running of 6 x weekly Breastfeeding drop-in groups across Shepway
  • Working with 8 Children’s Centres in the District to provide support to breastfeeding mothers.
  • Ensuring compliance with relevant paperwork and data collection
  • Liaising closely with Health Visiting and Midwifery services
  • One-to-one specialist breastfeeding support for mums
  • Problem-solving and clinical assessments
  • Counselling mothers having difficult post-natal and breastfeeding circumstances
  • Seeing mothers both in the weekly clinic and home visits
  • Made redundant when funding for services were cut in 2018

Woolworths PLC
Alton, Hampshire

Retail Manager
09.1994 - 06.2000

Job overview

Various positions over 6 years on a trainee management scheme. including cash office, department manager, and assistant manager.

  • Completed opening and closing procedures each day.
  • Employed exceptional visual merchandising skills to create eye-catching, inviting storefronts and interiors.
  • Managed store inventory by directing routine stock control procedures to maximise sales opportunities.
  • Performed various store operations including opening and closing procedures, product display management and budget control.
  • Conducted staff appraisals and promoted ongoing professional development.
  • Kept staff records regarding holidays, absences, and discipline.
  • Resolved complex disputes and handled product returns with professionalism, offering practical solutions to maintain customer satisfaction and uphold a stellar reputation.
  • Ran promotions and events in line with company standards.
  • Toured sales floor regularly, assessing and improving daily operations.
  • Recruited and trained staff members, leading by example to consistently elevate store standards.
  • Oversaw business staffing and training, building a successful, customer-focused team.
  • Displayed and restocked merchandise by following brand guidelines.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Used cash registers and POS systems to request and record customer orders and compute transactions.
  • Delivered outstanding customer care with proactive sales and listening skills.

Mark One, Coral, New Look, The Ship Inn
Folkestone, Kent

Cashier and Customer services work
06.2000 - 09.2005

Job overview

I had a baby in 2001 and employment around these years of single motherhood includes cashier work, bar work, and various customer services roles around Folkestone including part-time jobs in


Mark One

New Look

Coral

The Ship Inn

Harveys Wine Bar

Fish Stall on the Stade



I also completed an Access to Higher Education Course so I could apply to go to university in 2005.

Career break
Folkestone, Kent

Volunteer work
04.2011 - 09.2015

Job overview

Volunteer work around being home with babies born in 2011 and 2013. I returned to work in 2015 please also see the Voluntary Work section.

  • Training as a breastfeeding counsellor - 2 years of study with La Leche League, accredited in 2014
  • Volunteer work with La Leche League, abreastfeeding support charity approx 6-10 hours a week
  • Helping mothers with breastfeeding problems one to one, on thenational helpline, in person, and online
  • Planning and leading avolunteer breastfeeding support group that ran from 2013-2020
  • Fundraising
  • Mentoring and training 3 new breastfeeding counsellors

Folkestone School For Girls
Folkestone, Kent

Cover supervisor
09.2010 - 07.2011

Job overview

  • Providing cover supervision for lessons with no teacher present
  • Following absent teacher’s lesson plans with little or no preparation
  • Classroom and behaviour management
  • Classroom teaching assistant duties
  • Supporting groups and individuals with their study
  • Supervised pupils during lunchtimes and educational visits.
  • Managed pupil behaviour to cultivate focused and productive classes.
  • Supported development of appropriate resources, working with teachers to ensure provision met learning needs.
  • Created positive, engaging learning environments to improve student experiences.
  • Set-up equipment and gathered teaching materials to prepare for lessons.
  • Tracked attendance to monitor punctuality and absences.
  • Maximised student learning time by providing smooth transitioning support between lessons.

UCA Canterbury
Canterbury, Kent

Graduate Teaching Assistant
09.2008 - 09.2010

Job overview

  • Providing academic staff with teaching support
  • Leading individual and group tutorials for Further Education and Undergraduate students
  • Preparing and delivering workshops for Foundation Art students
  • Personal Mentor for four undergraduate students over the first year of their course.
  • Cultivated close working relationships with students, teaching staff, and parents, working collaboratively to achieve exam success.
  • Prepared engaging, effective learning materials to boost stimulation and encourage further academic interest.
  • Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.

Education

University of the Creative Arts
Canterbury, Kent

Master of Arts from Fine Art
09.2008 - 09.2010

University overview

University of the Creative Arts
Canterbury, Kent

Bachelor of Arts from Fine Art
09.2005 - 07.2008

University overview

Kent Instistute of Art and Design
Canterbury

Foundation Degree in Arts from Art and Design
09.2004 - 07.2005

University overview

Amery Hill School
Alton, Hampshire

GCSEs

University overview

9 GCSE’s at grades A-C including English, Maths, Science

Skills

  • Retail operations
  • Visual merchandising
  • Staff mentorship and training
  • Store management
  • Point Of Sale system operation
  • Staff rota management
  • Active selling techniques
  • Inventory control
  • Stocktake management
  • Cash drawer management
  • Daily cash deposits
  • Excellent numeracy skills
  • Accurate cash counts
  • Float management
  • Till counting

Timeline

Founder and organiser
Take Up Space Festival Folkestone
04.2019 - Current
Antenatal Teacher
Milk & Moon
10.2017 - 03.2020
Own Retail Business
Milk & Moon
09.2016 - Current
Founder and organiser
The Folkestone Women’s Forum
01.2016 - Current
Shepway District Lead
PS Breastfeeding
09.2015 - 05.2018
Volunteer work
Career break
04.2011 - 09.2015
Cover supervisor
Folkestone School For Girls
09.2010 - 07.2011
Graduate Teaching Assistant
UCA Canterbury
09.2008 - 09.2010
University of the Creative Arts
Master of Arts from Fine Art
09.2008 - 09.2010
University of the Creative Arts
Bachelor of Arts from Fine Art
09.2005 - 07.2008
Kent Instistute of Art and Design
Foundation Degree in Arts from Art and Design
09.2004 - 07.2005
Cashier and Customer services work
Mark One, Coral, New Look, The Ship Inn
06.2000 - 09.2005
Retail Manager
Woolworths PLC
09.1994 - 06.2000
Amery Hill School
GCSEs
07.1996
Katy Lockey