Katy Craddock
Crickhowell,Powys
Summary
Highly skilled professional with extensive expertise in communication proficiency, stress tolerance, and initiative taking. Demonstrates exceptional workload prioritisation and defect identification abilities, ensuring adherence to product standards. Known for resourcefulness, a proactive approach, and resilience under pressure. Efficient in time management and stress management, with strong conflict resolution skills. Committed to compliance monitoring and self-motivation while excelling in teamwork and quality assessment.
Overview
10
10
years of professional experience
Work History
Quality technician
PCI Pharma Services
Hay-on-wye, Powys
09.2021 - Current
- Enforced compliance with standard operating procedures, improving overall productivity.
- Monitored compliance and assisted with adherence to ISO standards and internal quality metrics.
- Ensured adherence to health and safety guidelines whilst performing duties.
- Examined samples for conformance with agreed quality criteria.
- Facilitated day-to-day quality inspections and maintained related documentation.
- Provided technical support to production teams, guiding processes to maintain quality adherence.
- Investigated quality issues to identify root causes and raise appropriate corrective action.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Supported team by demonstrating respect and willingness to help.
- Successfully delivered on tasks within tight deadlines.
- Completed duties to deliver on targets with accuracy and efficiency.
Production operative
PCI Pharma Services
Hay-on-wye, Powys
09.2019 - Current
- Supported production operations with continuous supplies at workstations and assisted with machine loading.
- Monitored production equipment, notifying maintenance team of faults or inefficiencies.
- Used cleaning chemicals safely to sanitise work spaces.
- Ensured product quality by conducting regular checks and adjustments.
- Cross-trained on different stations to assist with production needs.
- Carried out picking and packing to production requirements, maintaining department dispatch speed.
- Maintained clean workstation to comply with safety guidelines and protocols.
- Followed company procedures for effective task completion.
- Performed cleaning activities across site to maintain safety and compliance.
- Coordinated with team members for smoother assembly line operations.
- Operated machinery to meet daily production targets.
- Performed routine equipment inspections to prevent breakdowns.
- Maintained a clean work environment, promoting overall well-being of staff.
- Assisted with training of new employees, creating a more efficient workforce.
- Independently operated production line equipment.
- Kept workspaces clean and organised with regular attention.
- Collected finished work at end of production lines and moved to locations for storage or shipping.
- Helped smooth running of daily tasks by replenishing supplies.
- Accurately labelled and packaged items.
- Selected and wore protective gear to minimise risk of injury.
- Ensured full compliance with health and safety regulations, including appropriate use and disposal of hazardous substances.
- Met personal and team production goals consistently to fulfil established quotas.
- Worked closely with production leads to ensure effective, efficient manufacturing and distribution processes.
- Palletised completed products and staged items in assigned areas to support timely shipping.
Team Leader and Internal Trainer
Beacon Foods
Brecon, Powys
05.2015 - 08.2019
- Reported on team performance to higher leadership, proactively offering action for areas of improvement.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Followed opening, closing and shift changeover procedures for seamless operations.
- Streamlined workflow for more efficient process.
- Fostered a high-performing environment to drive productivity and quality.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Monitored health and safety measures for guaranteed compliance.
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
- Delegated tasks to make best use of individuals' skills.
- Encouraged open communication, fostering positive work culture.
- Recognised exceptional individual performance for improved motivation.
- Designed and implemented training to further develop staff based on business goals.
- Upskilled team members by planning and delivering training workshops.
- Supported team to overcome new challenges by forecasting knowledge and skills gaps.
- Implemented new working methods which improved overall efficiency of team operations.
- Coached team members through new or difficult workflows.
- Resolved conflicts effectively, promoting harmony within the workforce.
- Conducted regular performance reviews to identify areas of improvement for each team member.
- Led team of 10 to achieve KPI targets and successfully complete assigned projects.
- Supported team by demonstrating respect and willingness to help.
- Kept appropriate stock levels to match expected demand.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Created training programmes guaranteed to achieve key organisational objectives.
- Scheduled regular refresher courses to ensure retention of previously taught information.
- Produced training and supportive materials tailored to organisational needs.
Education
A-Levels - Health and Social Care
Crickhowell High School
Crickhowell, PowysGCSEs - English, Maths, Chemistry, Biology, History
Crickhowell High School
Crickhowell, PowysNVQ Level 3 - Health and Social Care
Age Concern
Ebbw ValeSkills
- Communication proficiency
- Stress tolerance
- Initiative taking
- Workload prioritisation
- Defect identification
- Resourcefulness
- Proactive approach
- Product standards knowledge
- Resilience under pressure
- Time efficiency
- Stress management
- Conflict Resolution
- Compliance monitoring
- Self-motivation
- Teamwork
- Quality assessment
Affiliations
- Animal Husbandry
- Paranormal Investigations
Timeline
Quality technician
PCI Pharma Services
09.2021 - Current
Production operative
PCI Pharma Services
09.2019 - Current
Team Leader and Internal Trainer
Beacon Foods
05.2015 - 08.2019
A-Levels - Health and Social Care
Crickhowell High School
GCSEs - English, Maths, Chemistry, Biology, History
Crickhowell High School
NVQ Level 3 - Health and Social Care
Age Concern
Similar Profiles
Isys ReeseIsys Reese
Line Leader at PCI Pharma ServicesLine Leader at PCI Pharma Services
Rafael ColonRafael Colon
Clinical Warehouse Technician at PCI Pharma ServicesClinical Warehouse Technician at PCI Pharma Services
ERICA CHARLESERICA CHARLES
Quality Inspector at PCI Pharma ServicesQuality Inspector at PCI Pharma Services