Katy Chessell

• Maintained an organised reception area for a professional business environment.
• Utilised multi-line telephone system to manage incoming calls effectively.
• Handled appointment scheduling to ensure smooth daily operations.
• Maintained accurate logs of visitor entries for security purposes.
• Provided valuable support during busy periods, contributing to successful operation under high pressure.
• Upheld confidentiality with sensitive information handling procedures.
• Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
• Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.

• I work in a kitchen at a medium secure hospital preparing breakfast, lunch and dinner for the wards while sticking to strict security guide lines.
• I Follow health and safety guidelines, ensuring a safe work

environment.

• I Follow strict hygiene practices, providing a sanitary kitchen environment.
• Multi-task efficiently to meet strict deadlines.
• Deliver excellent customer service with understanding dietary requirements.
• Improved kitchen flow by maintaining a clean and organised workspace.
• Handle foods, storage and cleaning activities in accordance with sanitary procedures.
• Maintain refrigerator temperature logs, ensuring food safety regulations are met.
• Demonstrate teamwork by assisting fellow staff during peak hours.
• Labelled and stored fresh food deliveries immediately to avoid spoilage.
• Reported defective kitchen equipment in line with procedure.
• Rotated stock in temperature-controlled storage areas for safe food service.
• Utilised storage effectively to keep kitchen equipment and supplies safely and clearly organised.
• Rotated stock to keep ingredients fresh.
• Monitored storage temperature controls, keeping stored ingredients fresh.
• Trained junior staff on kitchen processes to meet food preparation standards.
• Identified and addressed potential hazards to decrease accidents.
• Cleaned refrigerators, freezers and dry storage spaces to minimise contamination.
• Monitored and recorded fridge and freezer temperatures to safely preserve stock.
• Used correct ingredients and ratios in preparation for different dishes.
• Operated mixers, cutters and special equipment following health and safety protocols.

• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Supported team by demonstrating respect and willingness to help.
• Increased customer satisfaction by resolving issues.
• Improved efficiency and productivity by acquiring new skills.
• Completed duties to deliver on targets with accuracy and efficiency.
• Completed customer orders with speed and accuracy.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Used Microsoft Word and other software tools to create documents and clear communications.