Katy Benson
12 Kingfisher Close, Scawby Brook,brigg,Lincolnshire
Summary
Versatile individual with experience in providing compassionate care and support to vulnerable individuals. Demonstrates initiative and patience in addressing diverse needs while maintaining a safe environment. Motivated to leverage transferable skills in housing and community support.
Overview
16
16
years of professional experience
Work History
Child Protection Social Worker
Hull City Council
Hull
2022.09 - 2026.06
- Collaborated with families to develop tailored support plans, promoting child welfare and safety.
- Engaged children with age-appropriate methods to build trust and gain insights into their perspectives.
- Managed caseloads effectively, prioritising urgent cases to respond to children in immediate danger.
- Advocated for the rights and best interests of children during decision-making processes and legal interventions.
- Liaised with multidisciplinary teams, including education and health professionals, to coordinate child protection efforts.
- Participated in continuous professional development activities to stay updated on child protection practices and legislation.
- Utilised therapeutic techniques to help children process trauma and build resilience.
- Reviewed and updated child protection case files regularly, ensuring accuracy and compliance with data protection regulations.
- Conducted training sessions for parents and carers on child safety and protection strategies, enhancing their ability to support children.
- Built trusting relationships with service users, advocating effectively for their needs.
- Intervened to calm violent and aggressive behaviour during crisis situations.
- Obtained client feedback to enhance services and user experience.
- Helped to select and admit clients to appropriate services.
Domicilliary/care home support worker
The Valleys/Clark James
2010.02 - 2024.07
- Assisted patients with feeding, hydration, and medication administration to support their daily health needs.
- Helped clients with daily care duties such as bathing, dressing and toileting.
- Maintained confidentiality and privacy, respecting clients' rights and personal preferences.
- Kept spaces clean and organised, handling linens, clothes washing and basic housekeeping.
- Fostered strong relationships with families and clients through compassionate, attentive care and communication.
- Delivered companionship by actively listening and engaging in meaningful conversations, helping to alleviate feelings of loneliness.
- Acted quickly and appropriately during emergencies, following various protocols depending on the situation.
- Monitored clients' physical and mental health, promptly reporting any concerns to relevant healthcare providers.
- Developed strong rapport with clients and families, building trust and ensuring effective communication.
- Proactively attended to every need required from clients, no matter how big or small.
- Utilised patience and understanding to manage challenging behaviour, maintaining a calm and safe atmosphere.
- Conducted regular household tasks such as cleaning, laundry, and shopping, ensuring a comfortable living environment.
- Maintained detailed health records to report on progress or decline.
- Prepared nutritious meals tailored to dietary requirements, enhancing clients' health and well-being.
- Operated hoists to transfer clients into and out of beds and chairs.
Social worker
North East Lincolnshire Council
2018.11 - 2022.03
- Prepared detailed reports and case notes, ensuring accurate documentation of client interactions.
- Conducted home visits to assess living conditions and provide in-situ support.
- Participated in multidisciplinary team meetings, contributing to holistic approaches for child protection and support.
- Evaluated the impact of social work interventions on child protection outcomes, contributing to service improvement.
- Maintained up-to-date knowledge of legislation, policies, and best practices in child protection, ensuring compliance and high standards of professional practice.
- Led child protection investigations in response to allegations of abuse or neglect, ensuring child safety as a priority.
- Implemented child protection policies and procedures in line with current legislation and guidelines.
- Participated in professional development opportunities to stay informed of best practices in child protection.
- Maintained up-to-date knowledge of legislation and best practices related to family support and child protection.
Mental health - social worker in training
North Lincolnshire Council
2017.08 - 2018.05
- Implemented safeguarding measures for vulnerable clients, protecting them from harm.
- Educated families about mental health conditions, enhancing their understanding and support systems.
- Supported clients experiencing mental health crises, providing trauma-informed care to foster safety and wellbeing.
- Performed throughout client assessments,, taking detailed notes in alignment with client privacy policies.
- Provided referrals for other allied health practitioners to facilitate cohesive care for clients.
- Liaised with healthcare providers to integrate mental and physical health care for clients.
- Raised awareness of key issues involved in working with people from diverse ethnic, cultural and socio-economic backgrounds.
- Presented clients with alternative approaches to resolving identified problems using positive coping skills and methods.
- Developed public health initiatives to reduce stigma around mental health in the community.
- Navigated complex cases involving substance abuse, offering holistic support and referrals.
care co-ordinator/student
Focus Adult social Work
2016.06 - 2016.12
- Demonstrated compassion, understanding and good listening skills to enable effective communication with patients, families and care providers.
- Developed strong relationships with patients and families, providing emotional support and guidance.
- Addressed and resolved complaints from patients and families to maintain high levels of satisfaction.
- Conducted regular reviews of care plans to meet changing needs of patients.
- Maintained up-to-date knowledge of healthcare regulations and practices through continuous professional development.
- Established strong working relationships with clients and key stakeholders, including commissioning teams, safeguarding teams and district nurses to ensure highest standards of service delivery.
- Promoted dignity, respect and choice for residents and confirmed daily opportunities for meaningful occupation and activity.
- Referred clients to various community resources for additional support with housing, transport or childcare.
- Reviewed care plan effectiveness, liaising with clients and direct care providers to identify and address performance issues.
Education
NVQ Level 3 - NVQ Level 3 Health and social care
Learn direct
2023-01
Bachelor of Arts - Social work
University of Hull
Kingston upon Hull2018-01
NVQ Level 2 - Healthcare
learndirect
2015-01
Diploma of Higher Education - Level 3 diploma in childcare and education
North Lindsey College
Scunthorpe2010-01
Certificate of Higher Education - Level 2 certificate in childcare and education
North Lindsey College
Scunthorpe2008-01
Skills
- Case management
- Risk assessment
- Policy writing
- Multidisciplinary collaboration
- Data protection compliance
- Client relationship management
- Therapeutic communication
- Emergency response
- Professional development
- Emotional resilience
- Teamwork
- Microsoft Office proficiency
- Report-writing
- Leadership excellence
- Informed decision making
- Critical decision making
- Strategic planning
- Community engagement
- Attention to Detail
- Patience and tolerance
- Service commitment
- Empathy and compassion
- Trauma-informed care
- Crisis intervention
- Family support strategies
- Mental health awareness
- Communication skills
- Conflict resolution
- Relationship building
- Positive attitude
- Time-management
- Confidentiality
- Active listening
- Self-awareness
Timeline
Child Protection Social Worker
Hull City Council
2022.09 - 2026.06
Social worker
North East Lincolnshire Council
2018.11 - 2022.03
Mental health - social worker in training
North Lincolnshire Council
2017.08 - 2018.05
care co-ordinator/student
Focus Adult social Work
2016.06 - 2016.12
Domicilliary/care home support worker
The Valleys/Clark James
2010.02 - 2024.07
NVQ Level 3 - NVQ Level 3 Health and social care
Learn direct
Bachelor of Arts - Social work
University of Hull
NVQ Level 2 - Healthcare
learndirect
Diploma of Higher Education - Level 3 diploma in childcare and education
North Lindsey College
Certificate of Higher Education - Level 2 certificate in childcare and education
North Lindsey College