Katrina Ward
Milton Keynes,Buckinghamshire
Summary
Compassionate Adult Social Care Professional experienced in supporting older individuals within dementia day care services. Delivered person-centred care by promoting independence, dignity, and choice, while effectively collaborating with colleagues, families, and other professionals. Prepared to embrace increased responsibilities to further personal development and enhance contributions to adult social care.
Overview
2
2
Languages
1
1
Certification
5
5
years of post-secondary education
13
13
years of professional experience
Work history
Simpson Day Care Service
Milton Keynes City Council
Milton Keynes, Buckinghamshire
2022.02 - Current
- Provided comprehensive care to patients by ensuring their physical and emotional needs were met.
- Assisted clients with daily activities for improved quality of life.
- Promoted patient independence through encouragement and guidance in performing tasks.
- Established supportive relationships with patients, fostering trust and communication.
- Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
- Administered medication according to prescribed schedules, ensuring health maintenance.
- Maintained a clean, safe environment for patients' comfort and safety.
- Conducted detailed observations and reported changes in client behaviour to healthcare professionals.
- Calmly managed occasional outbursts or difficult behaviours from clients exhibiting excellent crisis management skills.
- Responded rapidly during emergencies ensuring timely medical intervention.
- Collaborated efficiently with multidisciplinary teams for optimal patient care planning.
- Transported clients to medical appointments or other necessary errands thereby providing indispensable logistical support.
- Facilitated social outings, promoting community integration and mental wellbeing.
- Offered respite services for family caregivers allowing them brief periods of rest or time off from caring duties.
- Developed personalised care plans in consultation with health professionals tailoring service provision according to individual needs.
Courteneys Lodge Supported Living
Milton Keynes City Council
Milton Keynes, Buckinghamshire
2014.11 - 2022.01
- Administered medication to patients, ensuring proper health management.
- Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
- Aided in mobility exercises which resulted in improved physical strength among elderly residents.
- Provided emotional support to patients, improving their mental wellbeing.
- Encouraged independence among patients whilst assisting them with tasks.
- Responded promptly to emergency situations, ensuring safety of all residents.
- Delivered excellent customer service by addressing concerns of patients' families.
- Worked closely under supervision from registered nurses contributing to efficient workflow within the facility.
Senior care assistant
Maria Mallaband Care Group
Milton Keynes, Buckinghamshire
2013.06 - 2014.10
- Performed regular health assessments on residents to monitor and maintain their well-being.
- Collaborated with healthcare professionals to develop tailored care strategies, enhancing overall resident well-being.
- Facilitated communication with family members to provide reassurance and support regarding residents' health.
- Organised social activities that stimulated engagement and improved residents' quality of life.
Education
NVQ Level 3 - Adult and Social Care
City and Guilds
Milton Keynes 2025.04 - 2026.06
Bachelor of Science - Nursing
Emilio Aguinaldo College Manila
Manila, Philippines 2004.06 - 2008.03
Skills
- Medication Administration
- Basic life support
- Dementia care
- Elderly care
- Palliative care experience
- Personal care assistance
- Care plan development
- Home visit competency
- Safeguarding knowledge
- Family engagement
- Patient engagement
- Elderly supportiveness
- Meal preparation
- Ethical healthcare standards
- Problem-solving
- Team building
- Leadership
- Resourcefulness
- Calm under pressure
- Communication skills
- Dignity and respect
Certification
UK NARIC Reference Number: 3000107263 Katrina Ward
Assesment of Qualification: Is considered comparable to BTEC Level 5/ SQA Higher National Diploma (HND) standard / Foundation degree standard
Level 3 Award in Awareness of Dementia (City and Guilds)
NCFE CACHE Level 2 Certificate in the Principles of End of Life Care
NCFE Level 2 Certificate in the Principles of Dementia Care
NCFE Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care
Languages
English
Beginner
English
Beginner
Timeline
NVQ Level 3 - Adult and Social Care
City and Guilds
2025.04 - 2026.06
Simpson Day Care Service
Milton Keynes City Council
2022.02 - Current
Courteneys Lodge Supported Living
Milton Keynes City Council
2014.11 - 2022.01
Senior care assistant
Maria Mallaband Care Group
2013.06 - 2014.10
Bachelor of Science - Nursing
Emilio Aguinaldo College Manila
2004.06 - 2008.03