Summary
Overview
Work history
Education
Skills
Websites
Writing music and reading and being creative
Accomplishments
Writing music and reading and being creative
Timeline
AdministrativeAssistant
Katrina Stokes

Katrina Stokes

Summary

A well-mannered, articulate and conscientious person who can communicate to customers on all levels. Smart and presentable with an ability to work as part of a team or individually to deliver and maintain a high standard of customer service. Can communicate effectively with people from diverse backgrounds and would be an asset to any employer who respects loyalty and responsibility. Now looking for a new and challenging position, one which will make best use of my existing skills and experience and also further my career development

Offering strong communication and interpersonal skills, with knack for building relationships and understanding customer needs. Knowledgeable about sales processes and eager to apply problem-solving abilities to drive results. Ready to use and develop negotiation, customer service, and time management skills in [Desired Position] role.

Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support.

Overview

18
18
years of professional experience
3
3
years of post-secondary education

Work history

Sales Representative

Amway.co.uk
01.2021 - 01.2022
  • Company Overview: I sell a lot of 100% plant-based products Online and 100% natural cleaning products too! I advertise my business Online
  • I sell a lot of 100% plant-based products Online and 100% natural cleaning products too!
  • I advertise my business Online
  • Get customers to make order Online
  • Or get people to sign up to do the same
  • I sell a lot of 100% plant-based products Online and 100% natural cleaning products too! I advertise my business Online

Sale Assistant Volunteered

British Heart Foundation
Lewisham
03.2012 - 02.2013
  • Responsible for welcoming customers to the store, talking to them, helping them and generally making their shopping trip memorable.
  • Keeping the store clean & presentable for trading.
  • Ensuring the shop floor is correctly replenished at all times.
  • Ensuring the correct display, cleanliness and tidiness of merchandise and promotions.
  • Showing an interest in every customer’s needs.
  • Resolving customer complaints in a sensitive & polite manner.
  • Accepting stock deliveries and then processing them.
  • Recommending additional products to customers.
  • Creating a safe shop floor environment for shoppers & staff.
  • Helping with all areas of security and stock management.

Representative

Kleeneze
04.2006 - 02.2007
  • Arranging meetings with possible customers
  • Arranging product demonstrations
  • Dealing with payments by cash or cheques
  • Collecting and delivery orders

Representative

Avon
05.2004 - 10.2005

Education

Learn direct IT skills - GCSE's in Maths and English

ST Theresa's School for Girls
01.2010 - 04.2013

NVQ Level 2 - Counselling skills level 2

Learning curve group college online
London
02.2025

Skills

  • Communication skills
  • Problem-solving skills
  • Positive attitude
  • Listening skills
  • Confidence
  • A willingness to go the extra mile
  • Time management skills
  • Desire to learn

Writing music and reading and being creative

References available upon request.

Accomplishments

  • Supervised team responsible for executing well on projects, leading to [Number]% increased revenue.
  • Implemented [Type] process, streamlining work and increasing efficiency [Number]%

Writing music and reading and being creative

These activities bring joy and fulfillment. Writing music allows me to express emotions and tell stories through melody and lyrics. Reading expands my knowledge, sparks imagination, and provides escapism. Being creative enables self-expression, innovation, and personal growth.


*Benefits*

1. Stress relief: Creativity can be therapeutic.

2. Self-expression: Artistic pursuits allow me to convey thoughts and emotions.

3. Personal growth: Engaging in creative activities can boost confidence.


*Inspiration*

1. Explore different genres: Try new styles of music or writing.

2. Find inspiration: Draw from personal experiences, nature, or others' work.

3. Collaborate: Work with others to spark new ideas.


Creativity can enrich your life and provide an outlet for self-expression.

Timeline

Sales Representative

Amway.co.uk
01.2021 - 01.2022

Sale Assistant Volunteered

British Heart Foundation
03.2012 - 02.2013

Learn direct IT skills - GCSE's in Maths and English

ST Theresa's School for Girls
01.2010 - 04.2013

Representative

Kleeneze
04.2006 - 02.2007

Representative

Avon
05.2004 - 10.2005

NVQ Level 2 - Counselling skills level 2

Learning curve group college online
Katrina Stokes