Katrina Pirktina
Littlehampton,West Sussex
Summary
Dedicated professional with a background in elderly care, proficient in preserving patient dignity and communicating effectively with dementia patients. Demonstrates excellent customer service, problem-solving abilities, and time management skills. Experienced in lesson planning and online teaching, ensuring comprehensive and engaging educational experiences. Committed to upholding healthcare ethical standards while providing exceptional home care. Career goal includes advancing expertise in healthcare to enhance patient well-being and support.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Domestic Healthcare Assistant
Artius Care
Chichester, West Sussex
09.2024 - Current
- To prepare meals for clients, ensuring balanced nutrition intake.
- Help individuals with day-to-day activities while consistently encouraging independence and self-belief.
- To complete care documentation and monitored patient progress to achieve up-to-date records.
- To deliver high-quality, dedicated care to clients with disability, consistently achieving individual care plan objectives.
- To manage personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- To assist elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
- To handle challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
Housekeeper
Solent NHS
Portsmouth, United Kingdom
05.2020 - 03.2025
- Performed daily cleaning and disinfecting of patient rooms and common areas, adhering to infection control protocols
- Managed waste collection and disposal, including hazardous and medical waste
- Handled hospital linens, ensuring proper sanitization and distribution
- Operated cleaning equipment safely, maintaining high standards of cleanliness
- Collaborated with staff to address housekeeping needs and ensure a clean environment
- Maintained accurate records of tasks and supplies, ensuring efficient inventory management
- Responded promptly to housekeeping requests and provided courteous service to patients and staff
Sales assistant
Sia 'Drogas'
Liepaja, Latvia
09.2019 - 02.2020
- Maintained knowledge of company products and services to make informed recommendations to clients
- Provided strong customer service by greeting and building relationships with key clients
- Fostered and maintained relationships with key clients to support loyalty
- Handled cash and credit transactions and developed programs to process online payments
- Answered questions regarding store and merchandise
- Answered client questions and concerns and escalated larger problems to managers
Gaming dealer
Cruise company 'Royal Caribbean'
Miami, United States
12.2018 - 08.2019
- Delivered excellent customer service by cheerfully answering questions and providing game instructions
- Conduct and oversee casino games such as blackjack, poker, and roulette, ensuring compliance with gaming regulations
- Provide exceptional customer service, engaging with guests to enhance their gaming experience
- Handle cash transactions accurately, managing bets and payouts efficiently
- Explain game rules and procedures to guests, assisting new players in understanding the games
- Maintain a professional and welcoming atmosphere at the gaming tables
- Monitor game security, identifying and addressing any suspicious activities
- Collaborate with other casino staff to ensure smooth operations and guest satisfaction
Gaming dealer
'Empire Casino'
London
03.2018 - 09.2018
- Provided customers with courteous, exciting and entertaining gaming experience
- Observed games and notified supervisor of disputes or problems with customers
- Monitored cash movement and immediately reported suspicious activity to floor supervisor
- Worked as part of team of dealers in games, such as baccarat, or craps
- Opened and closed cash floats and game tables
Gaming dealer, Cashier, Gaming inspector
'Grosvenor Casino'
Portsmouth, United Kingdom
02.2015 - 03.2018
- Supervised staff and monitor gambling tables to ensure security of game
- Exchanged currency for gaming chips and vouchers, maintaining balanced cash drawers
- Maintained a secure and organized cashier station, safeguarding assets and sensitive information
- Investigated and reported irregularities or violations within the casino
- Verified the accuracy and fairness of game outcomes and payouts
- Collaborated with casino management and regulatory bodies to maintain standards
- Provided training and guidance to casino staff on regulatory compliance and best practices
Education
Bachelor of Arts - Applied Linguistics
University of Portsmouth
Portsmouth 09/2021 - 07/2025
CertTesol - undefined
Trinity College
Skills
- Problem-solving abilities
- Time management abilities
- Multitasking abilities
- Lesson planning
- Online teaching
- Elderly care proficiency
- Patient dignity preservation
- Communicating with dementia patients
- Healthcare ethical standards understanding
- Home care
DOB
02/03/1994
Languages
Latvian
English
Russian
Italian
Chinese (Mandarin)
Certification
Care Certificate
Timeline
Domestic Healthcare Assistant
Artius Care
09.2024 - Current
Housekeeper
Solent NHS
05.2020 - 03.2025
Sales assistant
Sia 'Drogas'
09.2019 - 02.2020
Gaming dealer
Cruise company 'Royal Caribbean'
12.2018 - 08.2019
Gaming dealer
'Empire Casino'
03.2018 - 09.2018
Gaming dealer, Cashier, Gaming inspector
'Grosvenor Casino'
02.2015 - 03.2018
CertTesol - undefined
Trinity College
Bachelor of Arts - Applied Linguistics
University of Portsmouth
09/2021 - 07/2025
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