Katrina Hampson
Poulton Le Fylde,Lancashire
Summary
Strategic experienced professional with a track record in overseeing change management, operations and leading people. Skilled in implementing process improvements, operational risk controls, and training initiatives to enhance team performance. Committed to supporting sustainable growth and building external community relationships to increase awareness of brand. Experienced in embedding quality assurance processes and risk management. Deep understanding of what a truly member centric culture means to the success of the business.
Overview
29
29
years of professional experience
Work history
Branch Manager
Furness Building Society
02.2012 - Current
- Proven record of achieving branch objectives through proactively generating leads for new business.
- Excellent interpersonal skills and the ability to build strong external business relationships, within the community and business network and create new opportunities.
- Ability to lead and inspire teams to deliver on a member centric experience, fostering a commitment to our strategic objectives.
Various Roles
Furness Building Society
07.1997 - 01.2006
Experience in all areas of the business as a management trainee within Head Office and Branches.
Managed branch operations and staff
Estate Agency Mortgage Advisor
Training and Development Branch Network Lead
HR Associate People and Recruitment
Education
CeMAP - Financial Services
IFS
English Lit, Communication Studies, General -
3 A Levels
Baines High School, Poulton Le FyldeEnglish Lit, Communication Studies, General -
3 A Levels
Baines High School, Poulton Le FyldeSkills
Change management
Operational risk assessment
Quality assurance integration
Process improvement
- Control implementation
- Training coordination
- Strategic growth vision
- Member-centric approach
Affiliations
- Experienced doula supporting women and families to have better birth and postnatal outcomes.
- Running and aiming for a first marathon!
References
References available upon request.
Timeline
Branch Manager
Furness Building Society
02.2012 - Current
Various Roles
Furness Building Society
07.1997 - 01.2006
CeMAP - Financial Services
IFS
English Lit, Communication Studies, General -
3 A Levels
English Lit, Communication Studies, General -
3 A Levels