Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Katrina Boyle

Solihull,West Midlands

Summary

Driven and proactive, capable of adapting quickly to new challenges and environments. Proficient in managing time effectively and coordinating tasks, with strong communication and organisational skills. Ready to contribute to operational success and continuous improvement.

Overview

11
11
years of professional experience

Work history

Logistics administrator

Tarmac
Birmingham, West Midlands
02.2023 - Current

*Provide effective administrative support to the Team Leader/Manager.

*Act as point of contact for for a variety of Logistics Admin queries both internal and external.

*Set up and manage haulier accounts to include fuel cards, insurance and compliance with SLA's.

*Using SAP, maintaining fleet records and MID.

*Ensuring compliance with FORS/Mission Zero, O'Licence, VAT, company registration, tax, livery.

*Manage penalties/contraventions/insurance issues.

*Issuing Contracts for Contracting and External hauliers.

*Processing Novation accounts/Finance accounts.

*Communicate with hauliers, Transport Managers, manufacturers, internal teams.

*Identify and communicate issues, suggest improvements, support new initiatives.

Compliance analyst

Purplebricks
Solihull, West Midlands
01.2018 - 01.2023


  • Facilitated understanding of estate agency laws and codes with a focus on data protection and anti-money laundering measures.
  • Interpreted complex regulations successfully, aided business operations stay within legal parameters.
  • Implemented new compliance procedures, ensuring alignment with industry regulations.
  • Facilitated regular meetings, encouraging collaboration and knowledge sharing amongst colleagues.
  • Provided expert advice on compliance matters, contributing to informed decision-making processes.
  • Performed regular record-keeping tasks; maintained high levels of organisational efficiency.
  • Conducted training sessions for staff to improve understanding of regulatory requirements.
  • Enhanced compliance programme by coordinating with various departments.
  • Monitored transactions carefully for any suspicious activity or non-compliance issues.
  • Promoted transparency by maintaining open communication with senior management team.
  • Collaborated cross-departmentally for the creation of company-wide compliance standards.
  • Managed company documentation, ensured adherence to legal stipulations and internal policies.

Senior customer service advisor

DC Coach Trips
Birmingham, West Midlands
03.2015 - 11.2017


  • Guided junior staff to enhance performance metrics.
  • Promoted a positive team environment that improved morale and productivity.
  • Observed team performance to identify training and support needs.
  • Processed invoices and managed payment transactions.
  • Utilised SAP systems for operational efficiency.
  • Focused on creating positive customer experiences.

Education

BTEC - Nursery Nurse

Solihull College and University Centre
Solihull
09/1997 - 07/1999

Skills

SAP proficiency

Leading by example

Effective workload management

Sharing best practices

Fostering a positive work environment

Analytical problem solving



Affiliations

  • I enjoy eating out and fine dining experiences.
  • A general sports fan, especially horse racing and football.
  • I like to keep fit and do a lot of walking.
  • A big animal lover.
  • Enjoy going to the theatre and love musicals,.

References

References available upon request.

Timeline

Logistics administrator

Tarmac
02.2023 - Current

Compliance analyst

Purplebricks
01.2018 - 01.2023

Senior customer service advisor

DC Coach Trips
03.2015 - 11.2017

BTEC - Nursery Nurse

Solihull College and University Centre
09/1997 - 07/1999
Katrina Boyle