Katlego Motia
Kempton park
Summary
Service Technician with extensive experience in troubleshooting and resolving hardware and software issues, enhancing customer satisfaction through timely technical support. Proven expertise in electrical diagnostics, wiring, and preventive maintenance, ensuring optimal equipment performance and reduced downtime. Skilled in emergency repairs and technical troubleshooting, with a strong focus on safety standards and team collaboration. Career goal includes advancing technical skills to lead complex projects in industrial settings.
Overview
4
4
years of professional experience
Work History
Service Technician
INGERSOLL RAND [FULL TIME ONSITE ESKOM]
Jet park
09.2025 - Current
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Inspected equipment to diagnose operational issues.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Solve wiring,troubleshooting ..rebuilding
- Performed emergency repairs on critical equipment, minimising downtime for commercial clients.
Service Technician
Buli Contractors
01.2025 - 01.2026
- Diagnosed and troubleshot machine issues, restoring peak performance through effective repairs.
- Installed new equipment while educating customers on operation and maintenance protocols.
- Enhanced customer satisfaction by delivering prompt and efficient technical support for various issues.
- Restored and replaced damaged parts to eliminate further issues.
- Monitored, controlled and carried out fault diagnosis and repairs with accuracy, enhancing production.
Apprentice Millwright
Ingersoll Rand - Trane
Jet park
04.2022 - 11.2024
- Optimized equipment layout and workflow processes, increasing overall productivity.
- Adapted to various equipment types, including screw and centrifugal compressors.
- Collaborated with senior technicians to ensure compliance with equipment specifications during installations and repairs.
- Covered training modules on PLC programming, fault finding, house wiring, electrical panels, pumps, pneumatics, hydraulics, and alignment.
- Expedited repair times by maintaining an organized inventory of tools and spare parts.
- Enhanced safety standards by identifying potential hazards and implementing necessary measures.
- Adapted operations for various equipment types, including screw and centrifugal compressors.
Education
Electrical Engineering N2
Gauteng Central College
Pretoria, South Africa01-2023
Mechanical Engineering N2-N3
Gauteng Central College
Pretoria01-2021
High School Diploma -
Marumofase High School
Polokwane01-2020
MILLWRIGHT
Technotrain
Spartan11-2024
First Aid Level 1 - Health And Safety
INSTITUTION OF EMERGENCY FIRST AIDERS
GERMISTON 09.2024
Skills
Electrical diagnostics
Wiring expertise
Communication skills
Attention to detail
Self-motivation
Team collaboration
Customer service
Basic plc programming
Equipment troubleshooting
Preventive maintenance
Technical support
- Equipment maintenance
- Emergency repairs
- Technical troubleshooting
Languages
English
sepedi
Timeline
Service Technician
INGERSOLL RAND [FULL TIME ONSITE ESKOM]
09.2025 - Current
Service Technician
Buli Contractors
01.2025 - 01.2026
Apprentice Millwright
Ingersoll Rand - Trane
04.2022 - 11.2024
Electrical Engineering N2
Gauteng Central College
Mechanical Engineering N2-N3
Gauteng Central College
High School Diploma -
Marumofase High School
MILLWRIGHT
Technotrain
First Aid Level 1 - Health And Safety
INSTITUTION OF EMERGENCY FIRST AIDERS