Katie Robertson
Glasgow
Summary
Accomplished financial services professional with over a decade of experience in global operations, specialising in reconciliation, risk management, and vendor oversight. Proven track record of leading cross-regional teams, streamlining reconciliation processes, and driving control enhancements across Global team. Recognised for strategic leadership, analytical precision, and stakeholder collaboration in high-pressure environments. Seeking to leverage global reconciliation expertise in an Assistant Vice President role to deliver risk-conscious, process-efficient outcomes.
Overview
13
13
years of professional experience
2013
2013
years of post-secondary education
Work history
AVP – Global Risk Lead & EMEA Recs Team Lead
Morgan Stanley
Glasgow, UK
2024.01 - Current
- Lead Global Risk management across reconciliation functions in EMEA, Asia, and North America.
- Conducted department-wide risk monitoring and controls, resulting in improved audit readiness and issue mitigation.
- Coordinated internal and external audits, ensuring delivery of timely and robust evidence. Achieved consistently strong audit outcomes. Standardised vendor supervision framework across regions, enhancing oversight and consistency.
- Partnered with Risk and Compliance on resolution planning and tracked remediation progress.
- Led capacity planning and monitored team performance metrics to ensure efficiency and workload balance.
AVP - Global Reconciliation Utility Risk
Morgan Stanley
Glasgow, UK
2021.01 - 2023.12
- Managed vendor reconciliation team performance against KPIs, ensuring high data quality and SLA adherence.
- Owned global metrics and reporting for break assignment and exception ageing, identifying trends to improve process accuracy.
- Chaired weekly global risk calls, fostering cross-regional collaboration on reconciliation and control improvements.
- Performed exception management and reconciliation escalation with key stakeholders
Associate – Reconciliation Utility Oversight
Morgan Stanley
Glasgow, UK
2017.04 - 2020.12
- Supervised offshore vendor team handling Credit and Market Risk reconciliations.
- Led high-value break investigations and reported critical items to senior stakeholders.
- Introduced automation and optimisation strategies that improved control efficiency.
- Successfully transitioned reconciliation oversight from EMEA to Asia with minimal disruption.
- Managed department-wide mailbox traffic and exception queries.
Analyst – Settlements (Wealth Management)
Morgan Stanley
Glasgow, UK
2014.08 - 2017.04
- Processed trade settlements across Crest, Euroclear, and other European markets for US Wealth Mgmt clients.
- SME for process migration into EMEA control centre.
- Reduced settlement risk through proactive reconciliation and discrepancy resolution.
- Facilitated offshore transitions post-process optimisation.
Analyst – Wealth Management Operations
Morgan Stanley
Glasgow , UK
2012.08 - 2014.08
- Provided operational support to London-based Wealth Management desks.
- Managed daily cash account reconciliations and trade fail resolutions across multiple markets.
- Oversaw timely payment instructions, stock transfers, and broker-client fails.
Education
Bachelor of Arts - Finance
University of Strathclyde
Glasgow, Glasgow CityInvestment Operations Certificate (IOC) -
CISI – Chartered Institute for Securities & Invest
Skills
- Global Reconciliation Oversight
- Excel (Advanced), PowerPoint, PowerBi
- Risk Identification & Mitigation
- Vendor & Outsourcing Governance
- Regulatory & Audit Compliance
- Data Analytics & KRI Reporting
- Operational Process Optimisation
- Leadership & Team Management
- Strategic Stakeholder Engagement
Timeline
AVP – Global Risk Lead & EMEA Recs Team Lead
Morgan Stanley
2024.01 - Current
AVP - Global Reconciliation Utility Risk
Morgan Stanley
2021.01 - 2023.12
Associate – Reconciliation Utility Oversight
Morgan Stanley
2017.04 - 2020.12
Analyst – Settlements (Wealth Management)
Morgan Stanley
2014.08 - 2017.04
Analyst – Wealth Management Operations
Morgan Stanley
2012.08 - 2014.08
Bachelor of Arts - Finance
University of Strathclyde
Investment Operations Certificate (IOC) -
CISI – Chartered Institute for Securities & Invest