Summary
Overview
Work history
Education
Skills
Timeline
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Katie Robertson

Glasgow

Summary

Accomplished financial services professional with over a decade of experience in global operations, specialising in reconciliation, risk management, and vendor oversight. Proven track record of leading cross-regional teams, streamlining reconciliation processes, and driving control enhancements across Global team. Recognised for strategic leadership, analytical precision, and stakeholder collaboration in high-pressure environments. Seeking to leverage global reconciliation expertise in an Assistant Vice President role to deliver risk-conscious, process-efficient outcomes.

Overview

13
13
years of professional experience
2013
2013
years of post-secondary education

Work history

AVP – Global Risk Lead & EMEA Recs Team Lead

Morgan Stanley
Glasgow, UK
01.2024 - Current
  • Lead Global Risk management across reconciliation functions in EMEA, Asia, and North America.
  • Conducted department-wide risk monitoring and controls, resulting in improved audit readiness and issue mitigation.
  • Coordinated internal and external audits, ensuring delivery of timely and robust evidence. Achieved consistently strong audit outcomes. Standardised vendor supervision framework across regions, enhancing oversight and consistency.
  • Partnered with Risk and Compliance on resolution planning and tracked remediation progress.
  • Led capacity planning and monitored team performance metrics to ensure efficiency and workload balance.

AVP - Global Reconciliation Utility Risk

Morgan Stanley
Glasgow, UK
01.2021 - 12.2023
  • Managed vendor reconciliation team performance against KPIs, ensuring high data quality and SLA adherence.
  • Owned global metrics and reporting for break assignment and exception ageing, identifying trends to improve process accuracy.
  • Chaired weekly global risk calls, fostering cross-regional collaboration on reconciliation and control improvements.
  • Performed exception management and reconciliation escalation with key stakeholders

Associate – Reconciliation Utility Oversight

Morgan Stanley
Glasgow, UK
04.2017 - 12.2020
  • Supervised offshore vendor team handling Credit and Market Risk reconciliations.
  • Led high-value break investigations and reported critical items to senior stakeholders.
  • Introduced automation and optimisation strategies that improved control efficiency.
  • Successfully transitioned reconciliation oversight from EMEA to Asia with minimal disruption.
  • Managed department-wide mailbox traffic and exception queries.

Analyst – Settlements (Wealth Management)

Morgan Stanley
Glasgow, UK
08.2014 - 04.2017
  • Processed trade settlements across Crest, Euroclear, and other European markets for US Wealth Mgmt clients.
  • SME for process migration into EMEA control centre.
  • Reduced settlement risk through proactive reconciliation and discrepancy resolution.
  • Facilitated offshore transitions post-process optimisation.

Analyst – Wealth Management Operations

Morgan Stanley
Glasgow , UK
08.2012 - 08.2014
  • Provided operational support to London-based Wealth Management desks.
  • Managed daily cash account reconciliations and trade fail resolutions across multiple markets.
  • Oversaw timely payment instructions, stock transfers, and broker-client fails.

Education

Bachelor of Arts - Finance

University of Strathclyde
Glasgow, Glasgow City

Investment Operations Certificate (IOC) -

CISI – Chartered Institute for Securities & Invest

Skills

  • Global Reconciliation Oversight


  • Excel (Advanced), PowerPoint, PowerBi


  • Risk Identification & Mitigation


  • Vendor & Outsourcing Governance


  • Regulatory & Audit Compliance


  • Data Analytics & KRI Reporting


  • Operational Process Optimisation


  • Leadership & Team Management


  • Strategic Stakeholder Engagement


Timeline

AVP – Global Risk Lead & EMEA Recs Team Lead

Morgan Stanley
01.2024 - Current

AVP - Global Reconciliation Utility Risk

Morgan Stanley
01.2021 - 12.2023

Associate – Reconciliation Utility Oversight

Morgan Stanley
04.2017 - 12.2020

Analyst – Settlements (Wealth Management)

Morgan Stanley
08.2014 - 04.2017

Analyst – Wealth Management Operations

Morgan Stanley
08.2012 - 08.2014

Bachelor of Arts - Finance

University of Strathclyde

Investment Operations Certificate (IOC) -

CISI – Chartered Institute for Securities & Invest

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Katie Robertson